Parts Specialist - Customer‑Oriented Auto Parts Expert

O'Reilly Auto Parts; Walker (MI); Presencial; USD 19.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Vision Insurance

FSA (Flexible Spending Account)

Wellbeing Programs

Tuition Assistance

Descripción de la vacante

O'Reilly Auto Parts is seeking a Parts Specialist to deliver outstanding service to retail and installer customers. You will greet customers, assist with merchandise choices, and support store management in daily tasks. Bilingual candidates are encouraged to apply.

Responsibilities include handling cash, processing returns, answering calls, and promoting our customer service programs. The role may involve occasional delivery duties and interaction with the store team to ensure smooth operations.

Formación

• Provide outstanding, friendly, and professional customer service.
• Ability to multitask across in-store and phone customers.
• Familiarity with alphanumeric part matching.

Responsabilidades

• Greet customers and assist with merchandise selection.
• Promote customer service programs (Hi-5, Low Price Guarantee, Rock the Call).
• Assist professional customers as needed.
• Process transactions and maintain cash drawer accurately.
• Handle exchanges and returns per policy.
• Address customer complaints professionally and promptly.
• Support store operations: stocking, planograms, freight receipt, and image updates.
• Occasionally drive a delivery vehicle as needed.

Conocimientos

Customer service

Multitasking

Alphanumeric matching

Descripción del empleo

O'Reilly Auto Parts is seeking a Parts Specialist to deliver outstanding service to retail and installer customers. You will greet customers, assist with merchandise choices, and support store management in daily tasks. Bilingual candidates are encouraged to apply.

Responsibilities include handling cash, processing returns, answering calls, and promoting our customer service programs. The role may involve occasional delivery duties and interaction with the store team to ensure smooth operations.