Parts Specialist: Customer-Driven Auto Parts Expert

O'Reilly Auto Parts; Beaumont (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k with employer contributions

Medical, dental, and vision insurance

Paid time off

Tuition assistance

Job summary

O'Reilly Auto Parts in Beaumont, TX seeks a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management and requires greeting customers, helping with merchandise selection, and executing daily operations with accuracy.

Responsibilities include handling cash, returns, taking calls per policy, and occasional delivery duties when needed. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly greet and assist customers with merchandise selection.
• Excellent customer service attitude and professional conduct.
• Ability to multitask while handling in-store and phone interactions.

Responsibilities

• Follow and promote customer service programs and add-on sales.
• Greet customers and assist with merchandise selection.
• Assist professionals and installers as needed.
• Process cash, checks, and credit transactions accurately.
• Handle exchanges/returns per policy and resolve complaints.
• Support daily store operations, including stocking and fronting.
• Perform in-store services and, when needed, delivery duties.

Skills

Customer service

Multitask

Bilingual (Spanish)

Job description

O'Reilly Auto Parts in Beaumont, TX seeks a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management and requires greeting customers, helping with merchandise selection, and executing daily operations with accuracy.

Responsibilities include handling cash, returns, taking calls per policy, and occasional delivery duties when needed. Bilingual candidates are encouraged to apply.