Auto Parts Specialist: Customer-Focused Service

O'Reilly Auto Parts; Cypress (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k starting day one

Health insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Cypress, TX is seeking a Parts Specialist to provide high level service to retail and installer customers, while supporting store management with assigned tasks.

The role emphasizes welcoming customers, promoting service programs, accurate cash handling, returns processing, and teamwork across departments; bilingual candidates are encouraged to apply.

This position offers opportunities for career growth through training and daily store operations.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Promote customer service programs and related selling.
• Assist installers and professional customers as needed.
• Process cash, checks, and credit transactions securely.
• Handle exchanges/returns per policy and resolve complaints.
• Support stock, planograms, and daily store operations.
• Operate store equipment after training and standards met.

Skills

Match alphanumeric sequences

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Cypress, TX is seeking a Parts Specialist to provide high level service to retail and installer customers, while supporting store management with assigned tasks.

The role emphasizes welcoming customers, promoting service programs, accurate cash handling, returns processing, and teamwork across departments; bilingual candidates are encouraged to apply.

This position offers opportunities for career growth through training and daily store operations.