Automotive Parts Specialist — Bilingual & Growth Path

O'Reilly Auto Parts; Akron (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Health Insurance

Job summary

O'Reilly Auto Parts in Akron, OH is seeking a Parts Specialist who delivers high-level service to retail and installer customers. You will greet customers, assist in selecting parts, and support store management in daily tasks.

The role emphasizes bilingual candidates and requires strong customer focus, multitasking, and the ability to quote prices while promoting related products. Training and in-store services are part of daily duties. Occasional deliveries and inventory work may be required.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask; handle phone and in-store customers simultaneously.
• Desirable bilingual ability (Spanish highly desired).
• Familiar with automotive parts and related sales/service environment.

Responsibilities

• Greet customers promptly and assist in selecting merchandise.
• Assist professional customers and quote prices; promote related items.
• Process exchanges and returns per policy; handle cash and card transactions.
• Address customer complaints professionally and maintain cash drawer.
• Support store training, inventory, and shelf replenishment tasks.
• Occasionally drive deliveries when needed and operate in-store equipment.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in Akron, OH is seeking a Parts Specialist who delivers high-level service to retail and installer customers. You will greet customers, assist in selecting parts, and support store management in daily tasks.

The role emphasizes bilingual candidates and requires strong customer focus, multitasking, and the ability to quote prices while promoting related products. Training and in-store services are part of daily duties. Occasional deliveries and inventory work may be required.