Parts Specialist - Bilingual Customer & Auto Services

O'Reilly Auto Parts; Clintonville (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Clintonville, WI to provide high levels of service to retail and installer customers. The role supports store management in daily tasks and promotes customer service programs while assisting with sales, cash handling, and returns.

Bilingual candidates are encouraged to apply. The position emphasizes friendly service, accurate transactions, and teamwork with installers and management to meet store goals.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Bilingual candidates encouraged to apply.

Responsibilities

• Promote and follow all customer service programs (Hi-5, Low Price Guarantee, Rock the Call, etc.).
• Greet customers and assist them in selecting merchandise.
• Serve professional customers and assist management as needed.
• Process cash, checks, and credit card transactions accurately.
• Handle exchanges and returns in accordance with policy.
• Address customer complaints and resolve issues professionally.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Clintonville, WI to provide high levels of service to retail and installer customers. The role supports store management in daily tasks and promotes customer service programs while assisting with sales, cash handling, and returns.

Bilingual candidates are encouraged to apply. The position emphasizes friendly service, accurate transactions, and teamwork with installers and management to meet store goals.