Automotive Parts Specialist | Bilingual Customer Expert

O'Reilly Auto Parts; Green Bay (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

401k starting day one

Medical/Dental/Vision Insurance

Health/Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Green Bay, WI is seeking a Parts Specialist to deliver high level service to retail and installer customers while supporting store management.

You will greet customers, assist with merchandise selection, process cash transactions, exchanges, returns, and phone inquiries, and help with daily store tasks and planogram updates.

The role emphasizes multitasking, friendly service, and utilization of company programs to drive sales, with bilingual abilities encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Support installers and professional customers as needed.
• Handle cash, checks, and card transactions accurately.
• Process exchanges and returns per company policy.

Skills

Customer service

Multitasking

Cash handling

Attention to detail

Bilingual preferred

Education

High school diploma or equivalent

Tools

Point of Sale system

Store operations software

Job description

O’Reilly Auto Parts in Green Bay, WI is seeking a Parts Specialist to deliver high level service to retail and installer customers while supporting store management.

You will greet customers, assist with merchandise selection, process cash transactions, exchanges, returns, and phone inquiries, and help with daily store tasks and planogram updates.

The role emphasizes multitasking, friendly service, and utilization of company programs to drive sales, with bilingual abilities encouraged to apply.