Bilingual Parts Specialist — Customer-Driven Auto Parts

O'Reilly Auto Parts; Hudson (WI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with Employer Contributions

Paid Time Off

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in our Hudson, WI location. Bilingual Spanish candidates are encouraged.

You will greet customers, assist with merchandise selection, and support management in daily tasks while maintaining security of cash and processing payments. Expect responsive teamwork and opportunities for growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask, handling in-store and phone customers.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Greet and assist customers in selecting merchandise.
• Support installers and professional customers as needed.
• Handle cash, checks, and card transactions securely.
• Process exchanges and returns per policy.
• Answer store calls, look up parts, and quote prices.
• Resolve customer complaints politely and efficiently.
• Perform daily inventory/planogram tasks and stock checks.
• Operate brake lathe or other equipment after training and company requirements.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual Spanish

Education

ASE certification (preferred)

Tools

Weatherly index system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in our Hudson, WI location. Bilingual Spanish candidates are encouraged.

You will greet customers, assist with merchandise selection, and support management in daily tasks while maintaining security of cash and processing payments. Expect responsive teamwork and opportunities for growth.