Bilingual Parts Specialist - Customer Service & Auto Parts

O'Reilly Auto Parts; Beloit (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Health/Dental/Vision Insurance

Wellbeing Programs

Tuition Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Beloit, WI seeks a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management, promotes customer service programs, and helps with daily operations including returns, cash handling, and stock organization.

Bilingual candidates are encouraged to apply; training and various in-store services are included. Opportunities for career growth exist within a stabilized company with a strong promotion-from-within philosophy.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in store at the same time.

Responsibilities

• Greet and assist retail and installer customers with merchandise selection.
• Promote and follow company customer service programs.
• Assist with store operations, including returns, exchanges and cash handling.
• Perform in-store services and basic equipment operation as trained.
• Support management in daily tasks and training objectives.

Skills

Friendliness in service

Multitasking

Customer service excellence

Tools

Point-of-sale systems

Job description

O’Reilly Auto Parts in Beloit, WI seeks a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management, promotes customer service programs, and helps with daily operations including returns, cash handling, and stock organization.

Bilingual candidates are encouraged to apply; training and various in-store services are included. Opportunities for career growth exist within a stabilized company with a strong promotion-from-within philosophy.