Parts Specialist: Automotive Customer Champion

O'Reilly Auto Parts; Jasper (GA); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive wages and PTO

Stock purchase plan & 401k startingDay

Medical, dental, vision insurance with

FSA option

Health/Wellbeing programs

Tuition educational assistance

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to both retail and installer customers. The role supports store management and encourages bilingual applicants.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and resolving complaints. The position also involves processing phone inquiries, stocking, daily image maker, planogram updates, and performing in-store services as

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist them in merchandise selection.
• Provide service to customers in-store and by phone, including quotes and sales.
• Process transactions, exchanges and returns according to policy.
• Address and resolve customer complaints in a friendly manner.
• Support store management and installers as needed.

Kenntnisse

Customer service

Multitasking

In-store assistance

Ausbildung

ASE certification

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to both retail and installer customers. The role supports store management and encourages bilingual applicants.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and resolving complaints. The position also involves processing phone inquiries, stocking, daily image maker, planogram updates, and performing in-store services as