Parts Specialist

James River Companies Llc; Asheboro (NC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid time off

Vision insurance

Dental insurance

Life insurance

Annual performance rewards

Job summary

James River Equipment in Asheboro is hiring a Parts Sales Specialist to greet customers, identify parts needs, and process orders in person, by phone, and online. You will place down and stock orders, assist with displays, and participate in cycle counts and inventory. The role focuses on excellent customer service and accurate parts handling.

The position offers an attractive benefits package and opportunities for growth within a supportive team at one of our James River Equipment locations.

Qualifications

• Customer-facing role with strong communication and attention to detail.
• Willingness to learn and use dealership software for parts and inventory.
• Ability to handle high volume of customer inquiries with timely follow-up.

Responsibilities

• Greet customers and identify parts needs in person, by phone, and online.
• Process the order and complete the sale.
• Place machine down orders and stock orders as requested.
• Assist with merchandise displays and participate in inventory counts.

Skills

Customer service

Communication

Inventory management

Dealership software

Tools

Dealership software

Job description

Join the Team at James River Equipment in AsheboroSince 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.A Day in the Life: Parts Sales SpecialistGreet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the salePlace machine down orders and stock orders as requestedProcess parts requests for internal and external customersAssists with preparing and maintaining merchandise displays and participates in cycle counts and physical inventory when scheduledNeed to Succeed:Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendanceAttention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plusAbility to handle high volume of customer inquiries with timely follow up and not afraid to answer the phoneAbout the BenefitsIn addition to a competitive hourly rate of pay (negotiable based on experience), the successful candidate will receive:Extended health, dental, and vision insurance (day one of employment)Health savings account optionsFlexible spending account optionsDisability and life insurance401k with employer match and profit share (after 90 days of employment)Annual PPE allowancePaid time off and paid holidaysEmployee recognition rewards programOpportunities to attend a yearly cruise for top performersOpportunities for leadership and professional growthQuarterly group outings, company events, and employee recognition programsUpon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com