Parts Manager

James River Equipment Group; Asheboro (NC); Vor Ort; USD 34.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health insurance

HSA

FSA

Disability insurance

401k with company match and profit<br>

PPE allowance

PTO and holidays

Recognition program

Annual cruise for top performers

Leadership development

Group outings

Zusammenfassung

James River Equipment in Asheboro, NC is seeking a Parts Manager to lead our Parts Department, develop processes, and drive profitability while maintaining excellent service.

You will hire and coach staff, manage budgets and supplier relations, and implement workflow improvements to meet company goals. This role offers comprehensive benefits and opportunities for career growth within a stable John Deere dealership.

Qualifikationen

• 3-5 years of experience in parts department in a related industry.
• Experience with dealer systems such as Parts Advisor, CDK, or similar.
• Excellent communication, analytical skills, budgeting and financial responsibility.

Aufgaben

• Develop and maintain effective Parts Department processes to ensure customer satisfaction.
• Create annual Parts Department goals and budget aligned with financial objectives.
• Develop and execute Parts Department marketing plans and monitor monthly results.
• Hire, develop, appraise, retain, and engage parts personnel to grow sales and service.
• Establish training paths for parts staff and participate in training programs.
• Manage the Parts Department safety program and tool/equipment readiness.
• Administer warranties, recalls, and equitable policy settlements.
• Analyze part process errors and take corrective actions.

Kenntnisse

Leadership

Communication

Budgeting

Customer service

Problem solving

Tools

Parts Advisor

CDK

Jobbeschreibung

Job Details: Job Location: Asheboro - Asheboro, NC 27203, Position Type: Full Time,

Join the team at James River Equipment in Asheboro

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

As a Parts Manager, your typical responsibilities include:

• Develops and maintains effective Parts Department processes and procedures to ensure internal and external customer satisfaction.
• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives.
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.
• Hire, develop, appraise, retains, and engages key talent by providing direction to parts personnel to support parts sales growth and service requirements.
• Establishes training/learning paths for all parts personnel and determine training programs to participate in based on training budget established in collaboration with Store Manager.
• Manage the Parts Department safety program.
• Equip the Parts Department cost effectively and ensure that tools and equipment are in proper working order.
• Resolve or manage parts product and parts procurement problems.
• Administer manufacturer’s parts warranties and recalls.
• Negotiate equitable parts policy settlements.
• Analyze parts process errors and take corrective action.
• Maximizes use of all order discount programs, and processes surplus returns.
• Administer the after-hour emergency parts program.
• Manage work-in-process – i.e. the pending document file.
• Achieve corporate inventory performance objectives.
• Establish a customer account for high volume cash customers so that parts purchases can be tracked by customer.
• Comply with company policies and applicable governmental regulations.
• Maintain parts physical plant and yard areas, mobile equipment, vehicles, and equipment and tooling.

Requirements include:

• 3-5 years of experience in parts department setting in a similar or related industry with progressive leadership; assistant manager or department manager experience is highly preferred
• Computer usage with similar systems such as Parts Advisor, CDK, or other dealership systems required
• Excellent communication, analytical skills, budgeting and financial responsibility are required
• Customer satisfaction and revenue growth mindset required

Life at James River Equipment: About the Benefits

In addition to a competitive hourly rate of pay (negotiable based on experience), the successful candidate will receive:

• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual PPE allowance
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com