Parts Solutions Specialist — Hybrid, High-Volume Support

Midwest Startups; Litchfield Park (AZ); Hybrid; USD 37.000 - 50.000; Vollzeit

Benefits dieser Stelle

Profit-sharing bonus

Hybrid schedule

Team events

Volunteer opportunities

IT stipend

Casual dress

Pay on demand

Health insurance

401(k) match

Paid time off

Paid holidays

Paid parental leave

Professional development

Zusammenfassung

Parts Town seeks a Customer Solutions Specialist to assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will join a team delivering top-notch customer service while upholding Parts Town's quality standards and exceeding expectations.

The role requires strong communication, attention to detail, and 1+ year of customer service experience. A friendly, team-oriented attitude and proficiency in English are essential.

Qualifikationen

• 1+ year of customer service experience (in-person or phone).
• Strong communication and detail orientation.
• Proficient with MS Office and basic computer skills.

Aufgaben

• Handle high volume inbound interactions (calls and emails).
• Process orders, pricing, status updates, returns, and part numbers.
• Collaborate with customers, manufacturers and internal teams to meet needs.

Kenntnisse

Customer service

Communication

Multitasking

Organizational skills

Microsoft Office

English proficiency

Team player

Tools

MS Office

Jobbeschreibung

Parts Town seeks a Customer Solutions Specialist to assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will join a team delivering top-notch customer service while upholding Parts Town's quality standards and exceeding expectations.

The role requires strong communication, attention to detail, and 1+ year of customer service experience. A friendly, team-oriented attitude and proficiency in English are essential.