Parts Solutions Specialist

BMH; Midlothian (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

BMH in Virginia seeks a Parts Analyst to assist customers with parts needs, take orders, provide quotes, and ensure satisfaction while supporting inventory management.

You will locate out-of-stock parts, process orders via third-party sites, coordinate with vendors, and help with stocking and technician support as needed. This role requires good communication, organizational skills, and basic computer proficiency.

Qualifications

• Customer service oriented with patience and friendliness.
• Basic understanding of vehicle components, especially forklift parts.
• Strong sales abilities to quote and close sales.
• Clear verbal and written communication.
• Organizational skills to manage inventory and orders.
• Problem-solving to locate parts and resolve inquiries.
• Proficiency with inventory management systems and related software.
• Ability to stand for long periods and perform light warehouse tasks.

Responsibilities

• Assist customers in person and over the phone with parts needs.
• Take orders, provide quotes, and close sales.
• Process orders via third-party websites and verify part availability.
• Locate out-of-stock parts and arrange prompt delivery.
• Support inventory tracking, shelving, and stocking.
• Follow up with customers on order status and issues.
• Coordinate with vendors for returns and approvals as needed.
• Use inventory/order entry software and related programs.
• Help with general warehouse duties and technician support.

Skills

Customer service

Product knowledge

Sales

Communication

Organization

Problem solving

Basic computer skills

Physical stamina

Job description

BMH in Virginia seeks a Parts Analyst to assist customers with parts needs, take orders, provide quotes, and ensure satisfaction while supporting inventory management.

You will locate out-of-stock parts, process orders via third-party sites, coordinate with vendors, and help with stocking and technician support as needed. This role requires good communication, organizational skills, and basic computer proficiency.