Parts & Service Sales Representative

Paycom - ATS; Waterloo (IL); On-site; USD 50,000 - 120,000; Full time

Job summary

Paycom - ATS in Waterloo, IL seeks a 100% commission-based Parts & Service Sales Representative to grow parts and service business with equipment customers in an assigned territory. The role is customer-facing and focuses on expanding parts, service, inspection, and repair opportunities while maintaining dealer CRM records.

The position requires 2+ years in parts sales, experience with heavy equipment, and proficiency in Outlook/Excel.

Qualifications

• 2+ years of experience working in a Parts Sales preferred.
• Experience with agriculture, off road, construction, lawn, or heavy equipment.
• Experience with basic computer functions; Outlook and Excel are required.
• Experience working cooperatively in a team environment.
• Experience communicating effectively.
• Experience analyzing and interpreting internal reports.
• High School Diploma, GED, or equivalent experience required; Associate degree preferred.
• Valid driver’s license required.

Responsibilities

• Manage an assigned customer territory (Jersey, Madison, St.Clair and Monroe Counties).
• Build and maintain strong customer relationships through field visits.
• Proactively identify parts, maintenance, inspection, and repair opportunities.
• Develop preseason and seasonal parts opportunities.
• Follow up on parts quotes and service estimates.
• Identify and recover lost parts and service business.
• Work closely with Parts, Service, Equipment Sales, and Precision Ag.
• Maintain accurate customer and opportunity information in the dealership CRM.
• Take ownership of customer opportunities from identification through completion.

Skills

Parts sales

Customer relationships

Outlook

Excel

Teamwork

Effective communication

Data interpretation

Education

High School Diploma or GED

Associate degree preferred

Tools

Outlook

Excel

Job description

Job Details: Job Location: SNP Waterloo - Waterloo, IL, Position Type: Full Time, Education Level: High School, Salary Range: $50000.00 - $120000.00Commission/year, Travel Percentage: Negligible, Job Shift: Day, Job Category: Retail, Position : Parts & Service Sales Representative

Specifics:

Department: Parts and Service

Reports to: Retail Manager

100% COMMISSION BASED

Purpose

We are looking for a motivatedParts & Service Sales Representative (PSSR)to develop and grow parts and service business with equipment customers throughout an assigned territory. The PSSR is acustomer-facing, commission-based sales positionfocused on helping customers keep their equipment productive while growing parts, service, inspection, and repair business for the dealership.PSSR will spend significant time in the field developing customer relationships, understanding their equipment and operation,identifyingneeds before breakdowns occur, and connecting customers with thedealership'sParts & Service resources.

Responsibilities

• Manage an assigned customer territory (Jersey, Madison, St.Clair and Monroe Counties)
• Build and maintain strong customer relationships through field visits.
• Proactively identify parts, maintenance, inspection, and repair opportunities.
• Develop preseason and seasonal parts opportunities.
• Follow up on parts quotes and service estimates.
• Identify and recover lost parts and service business.
• Work closely with Parts, Service, Equipment Sales, and Precision Ag.
• Maintain accurate customer and opportunity information in the dealership CRM.
• Take ownership of customer opportunities from identification through completion.

Qualifications: Experience, Education, Skills and Knowledge

• 2+ years of experience working in a Parts Sales preferred.
• Experience with agriculture, off road, construction, lawn, or heavy equipment
• Experience with basic computer functions; Outlook and Excel are required.
• Experience working cooperatively in a team environment
• Experience communicating effectively
• Experience analyzing and interpreting internal reports
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver’s license required