Parts Sales Rep - Steeleville

Sydenstricker Nobbe Partners; Steeleville (IL); On-site; USD 23,419 - 34,440; Full time

Job summary

Sydenstricker Nobbe Partners in Steeleville, IL is seeking an entry level Parts Associate to deliver exceptional customer service and provide timely information on accounts, products, rates, and services. This role supports the service department, counter and phone customers in a fast-paced retail setting.

The position involves assisting with inventory, showroom displays, order processing, and locating merchandise for customers.

Qualifications

• Experience connecting with customers and maintaining a professional image.
• Demonstrated ability to manage multiple projects independently.
• Familiar with basic selling processes.
• High School diploma or equivalent experience.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; communicates pickup or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders
• Assists with showroom image and merchandise displays
• Keeps parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Skills

Customer service

Communication

Sales process

Education

High School

Job description

Job Details

Job Location: SNP Steeleville - Steeleville, IL 62288

Position Type: Full Time

Education Level: High School

Salary Range: $17.00 - $25.00 Hourly

Travel Percentage: Negligible

Job Shift: Day

Job Category: Retail

Position Specifics Department: Parts

Reports to: Retail Manager

Purpose: This entry level position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Qualifications

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications