Parts Sales Professional

Heritage Tractor; Illinois; On-site; USD 30,000 - 41,000; Full time

Job summary

Heritage Tractor in Illinois is seeking a Parts Counter associate to support selling, receiving, and delivery of parts and attachments, while delivering in-store customer service and organizing stock.

You will use a John Deere Parts Catalog and assist with order fulfillment, displays, and maintaining department tools, equipment, and vehicles. The role requires basic data entry, teamwork, and the ability to lift up to 75 lbs daily.

Qualifications

• Basic data entry/keyboard skills and computer aptitude.
• Basic parts and machinery knowledge.
• Ability to use the John Deere Parts Catalog computer application.
• Ability to work in a team environment.
• Ability to lift items weighing up to 75 lbs daily.
• Ability to stand for long periods of time.
• High School diploma or equivalent experience.
• Forklift certification preferred.
• Works in both office and warehouse environments, including consistently viewing a computer monitor and using keyboard/mouse.

Responsibilities

• Promotes and sells products and/or services to meet customer needs
• Assists with preparing and maintaining merchandise displays
• Communicate and fill customer online parts orders via the customer portal
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
• Helps to keep parts department clean and orderly
• Follows up on shortages and expedites issues by reporting to the Lead
• Assists in maintaining all departmental tools, equipment, and vehicles
• Helps answer phones and address customer voicemails with urgency
• Support customer
• Other duties as assigned

Skills

Basic data entry

Basic parts knowledge

Teamwork

Lifting up to 75 lbs

Standing for long periods

Forklift certification

Education

High School diploma or equivalent

Tools

John Deere Parts Catalog

Job description

Job Details

Job Location: All, IL 61342
Position Type: Full Time
Salary Range: $22.00 - $30.00 Hourly

Purpose

Responsible for selling, receiving, and delivery of parts and attachments. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.

Responsibilities

• Promotes and sells products and/or services to meet customer needs
• Assists with preparing and maintaining merchandise displays
• Communicate and fill customer online parts orders via the customer portal
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
• Helps to keep parts department clean and orderly
• Follows up on shortages and expedites issues by reporting to the Lead
• Assists in maintaining all departmental tools, equipment, and vehicles
• Helps answer phones and address customer voicemails with urgency
• Support customer
• Other duties as assigned

Qualifications

Experience, Education, Skills and Knowledge:

• Basic data entry/keyboarding skills/computer aptitude
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts Catalog computer application
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs. daily
• Ability to stand for long periods of time
• High School diploma or equivalent experience
• Forklift certification preferred
• Works in both office and warehouse environments, including consistently viewing a computer monitor and using keyboard/mouse