Parts and Service Sales Representative

Southeastern Equipment Company; North Canton (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off (PTO)

Job summary

Southeastern Equipment in North Canton, OH seeks a Parts and Service Sales Representative (PSSR) to grow OEM and aftermarket parts and service sales. This role involves heavy travel, with 80% on the road, supporting customers within the region.

The ideal candidate will have a strong technical background, prior sales experience, and a passion for customer satisfaction. Company offers base salary plus commissions and a robust benefits package.

Qualifications

• High School Diploma or GED is required.
• Technical school degree, college diploma, or related experience preferred.
• Strong communication and customer relationship skills are essential.

Responsibilities

• Engage with customers to promote Southeast's services and offerings.
• Visit client locations and job sites to build relationships.
• Follow up on sales calls, address customer concerns, and promote aftermarket sales.
• Provide technical expertise to enhance the customer experience.
• Generate new business for parts and service; qualify, quote, and close.
• Lead generation and handoff for machine sales.
• Identify high-value target customers and opportunities.
• Stay informed on products, promotions, and offerings; educate customers accordingly.
• Participate in product presentations at clinics, open houses, and trainings.

Skills

Sales experience

Technical knowledge

Mechanical abilities

Customer relationships

Microsoft Office

Salesforce

Internet navigation

Education

High School Diploma or GED

Technical school / college degree preferred

Tools

Microsoft Office

Salesforce

Internet navigation

Job description

Parts and Service Sales Representative -- Are you technically minded with the desire to make a difference to customers by creating efficiency in their parts and service usage?

Join the Southern team as a PSSR and be a valuable partner to our customers

The PSSR is an outside sales role responsible for engaging with customers to promote and sell OEM and aftermarket parts, service labor, consignment parts, machine inspections, extended warranties, telematics services, machine control solutions, preventative maintenance contracts, and attachments. This role involves extensive travel within the assigned territory, with 80% of time spent on the road, primarily within 1-2 hours of the home branch

Company: Southeast Equipment

Location: North Canton, OH

Compensation: $50,000 - $60,000 base salary (DOE) + up to $30,000 expected annual commission and bonus opportunities

Employment Type: Full-time

About Us:

Southeastern Equipment, a family-owned dealership in operation since 1957, is seeking an energetic and driven Parts and Service Sales Representative (PSSR) to join our team. With branches in Ohio, Kentucky, Michigan, and Indiana, we offer a diverse range of equipment and attachments across 88 lines. Join us to build meaningful customer relationships and drive sales growth.

Key Responsibilities:

• Engage with customers to provide insights into Southeast's services and offerings.
• Build and maintain strong client relationships by visiting client locations and job sites.
• Conduct follow-up activities on sales calls, address customer concerns, and promote aftermarket sales.
• Provide technical expertise and collect information to enhance the customer experience.
• Generate new business for parts and service and follow the SEC sales process, including qualifying, quoting, and closing.
• Lead generation and handoff for machine sales.
• Identify and pursue high-value target customers.
• Stay informed on new products, promotions, and offerings, and educate customers accordingly.
• Participate in product presentations at customer clinics, open houses, factory-sponsored training events, and dealership meetings.

Qualifications:

• High School Diploma or GED required; technical school degree, college diploma, or related educational experience preferred.
• Four or more years of experience in a related role involving sales, service, or parts.
• Technical knowledge and mechanical abilities.
• Excellent customer relationship skills.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office, Salesforce, and internet navigation.

Compensation and Benefits:

• Total Compensation: $60,000 - $90,000 per year, including base salary and expected commission.
• Everlance Reimbursement.
• Medical, dental, vision, and critical incident insurance.
• 401(k) plan.
• Paid time off (PTO).

Why Join Southeast Equipment?

• Join a supportive and dynamic team environment.
• Significant earning potential through a generous commission structure.
• Opportunities for career growth and advancement.
• Make a meaningful impact on the company's success and your own financial future.

Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeast Equipment utilizes E-Verify in accordance with Federal regulations.

Please keep in mind that the posted payrange represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our companyoffers full time employees:competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match,Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance.

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.