Parts & Service Sales Representative

Paycom - ATS; Town of Waterloo (NY); On-site; USD 60,000 - 120,000; Full time

Job summary

Paycom - ATS is seeking a motivated Parts & Service Sales Representative to grow parts and service business across assigned territory. You will spend significant time in the field building relationships, identifying needs, and connecting customers with Parts & Service resources.

The role emphasizes proactive opportunity identification, quotes follow-up, and collaboration with Parts, Service, Equipment Sales, and Precision Ag teams to maximize customer value.

Qualifications

• 2+ years of experience in parts sales preferred.
• Experience with agriculture, off-road, construction, lawn, or heavy equipment.
• Experience with basic computer functions; Outlook and Excel are required.
• Experience working cooperatively in a team environment.
• Experience communicating effectively.
• Experience analyzing and interpreting internal reports.
• High School Diploma, GED, or equivalent experience required; Associate degree preferred.

Responsibilities

• Manage an assigned customer territory (Jersey, Madison, St.Clair and Monroe Counties).
• Build and maintain strong customer relationships through field visits.
• Proactively identify parts, maintenance, inspection, and repair opportunities.
• Develop preseason and seasonal parts opportunities.
• Follow up on parts quotes and service estimates.
• Identify and recover lost parts and service business.
• Work closely with Parts, Service, Equipment Sales, and Precision Ag.
• Maintain accurate customer and opportunity information in the dealership CRM.
• Take ownership of customer opportunities from identification through completion.

Skills

Parts sales

Communication

CRM

Field visits

Teamwork

Driver's license

Education

High School Diploma or GED

Associate degree preferred

Tools

Outlook

Excel

Job description

Position : Parts & Service Sales RepresentativeSpecifics:Department: Parts and ServiceReports to: Retail Manager100% COMMISSION BASEDPurposeWe are looking for a motivated Parts & Service Sales Representative (PSSR) to develop and grow parts and service business with equipment customers throughout an assigned territory. The PSSR is a customer-facing, commission-based sales position focused on helping customers keep their equipment productive while growing parts, service, inspection, and repair business for the dealership. PSSR will spend significant time in the field developing customer relationships, understanding their equipment and operation, identifying needs before breakdowns occur, and connecting customers with the dealership's Parts & Service resources.ResponsibilitiesManage an assigned customer territory (Jersey, Madison, St.Clair and Monroe Counties)Build and maintain strong customer relationships through field visits.Proactively identify parts, maintenance, inspection, and repair opportunities.Develop preseason and seasonal parts opportunities.Follow up on parts quotes and service estimates.Identify and recover lost parts and service business.Work closely with Parts, Service, Equipment Sales, and Precision Ag.Maintain accurate customer and opportunity information in the dealership CRM.Take ownership of customer opportunities from identification through completion.Experience, Education, Skills and Knowledge2+ years of experience working in a Parts Sales preferred.Experience with agriculture, off road, construction, lawn, or heavy equipmentExperience with basic computer functions; Outlook and Excel are required.Experience working cooperatively in a team environmentExperience communicating effectivelyExperience analyzing and interpreting internal reportsHigh School Diploma, GED, or equivalent experience required; Associate degree preferredValid driver’s license required