Parts & Service Sales Representative

Fleet Services by Cox Automotive; Albertville (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Cox Fleet, a leading provider of on-site mobile maintenance and repair services, is hiring a Parts & Sales Representative. You will generate leads, assess customer needs, and close sales while building strong relationships across a nationwide service network. Expect collaboration with Parts & Service Operations and a focus on meeting sales targets.

Join a team that values customer service, product knowledge, and proactive communication to drive growth and customer satisfaction.

Qualifications

• High School Diploma/GED and 5 years' related experience, or equivalent combinations with higher degrees.
• Strong verbal and written communication skills.
• Bachelor's Degree in Marketing or Sales preferred.
• Experience in sales, negotiations, marketing, and problem resolution.
• Proven track record in achieving sales quotas.
• Ability to manage multiple priorities with minimal supervision.

Responsibilities

• Portray a welcoming and positive image.
• Deliver excellent customer service to ensure ongoing sales and satisfaction.
• Determine customer needs and recommend the right product or repair.
• Develop and sustain strong buying relationships with customers.
• Utilize training to stay updated on product features.
• Collaborate with Parts and Service Ops Supervisors when quoting.
• Maintain CRM updates with visits and opportunities.
• Use Sales Comparison Report to identify opportunities.
• Meet or exceedParts & Service Sales Goals.
• Perform other duties as requested by the Sales Director.

Skills

Verbal communication

Written communication

Sales experience

Negotiations

Marketing

Problem resolution

CRM usage

Education

Bachelor's Degree in Marketing or Sales

High School Diploma/GED

Tools

Microsoft Applications

Karmak Fusion

Job description

Cox Fleet keeps your fleet moving!

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.

Duties & Responsibilities

• Portray a welcoming and positive image
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
• Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
• Develop and cultivate strong buying relationships with customers
• Utilize available training resources to stay up to date on product features
• Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
• Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
• Maintain and update CRM system with customer visit schedule, and opportunity status
• Utilize Sales Comparison Report to identify sales opportunities
• Meet or exceed established Parts & Service Sales Goals
• Other duties when requested by Parts & Service Sales Director

Requirements

• High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
• Strong verbal and written communication skills
• Bachelor's Degree in Marketing or Sales preferred
• Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
• Proven track record in achieving sales quotas
• Ability to manage multiple priorities to successful completion with minimal supervision.

Please note: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website. Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company's career site.

• Experience with Microsoft Applications and Karmak Fusion software a plus