Parts & Service Sales Representative

Cox-Fleet-; Albertville (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Cox Fleet in Minnesota is hiring a Parts & Sales Representative to manage the full sales cycle—from lead generation to closing—while helping customers select the right product or repair and building strong buying relationships.

You will maintain regular CRM updates, prepare quotes with the service team, meet or exceed sales goals, and deliver excellent customer service to secure ongoing business.

Qualifications

• High School Diploma or GED and 5 years’ related experience; alternative combinations acceptable (e.g., bachelor’s degree with 3 years, master’s with 1 year)
• Strong verbal and written communication skills
• Experience in sales, negotiations, marketing and problem resolution
• Proven track record in meeting sales quotas
• Ability to manage multiple priorities with minimal supervision
• Experience with CRM and quote processes (Sales/Service) is a plus

Responsibilities

• Portray a welcoming and positive image to customers
• Deliver excellent customer service to drive ongoing sales and satisfaction
• Determine customer needs and recommend the right product or repair
• Develop and cultivate relationships with customers
• Stay up-to-date on product features with available training resources
• Collaborate with Parts and Service Operations Supervisors on quotes
• Maintain CRM with visit schedules and opportunity status
• Identify sales opportunities using Sales Comparison Report
• Meet or exceed Parts & Service Sales Goals
• Perform other duties as directed by Parts & Service Sales Director

Skills

Verbal communication

Written communication

Education

Bachelor’s Degree in Marketing or Sales

Tools

Microsoft Office

Karmak Fusion

Job description

Cox Fleet keeps your fleet moving!

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.

Duties & Responsibilities:

Portray a welcoming and positive image

Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction

Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer’s problem

Develop and cultivate strong buying relationships with customers

Utilize available training resources to stay up to date on product features

Work closely with Parts and Service Operations Supervisors when putting quotes together for customers

Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR

Maintain and update CRM system with customer visit schedule, and opportunity status

Utilize Sales Comparison Report to identify sales opportunities

Meet or exceed established Parts & Service Sales Goals

Other duties when requested by Parts & Service Sales Director

Requirements

High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.

Strong verbal and written communication skills

Bachelor’s Degree in Marketing or Sales preferred

Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.

Proven track record in achieving sales quotas

Ability to manage multiple priorities to successful completion with minimal supervision.

Experience with Microsoft Applications and Karmak Fusion software a plus