Parts & Service Coordinator: Inventory & Dispatch

Hobart Food Equipment and Service; Norwood (MA); On-site; USD 37,000 - 50,000; Full time

Job summary

Hobart Food Equipment and Service in Norwood, MA is seeking a Parts and Service Coordinator to coordinate parts and service inquiries, identify and provide part numbers and availability, and process orders for parts and service billing. A minimum high school education or equivalent with one year of experience is required.

The role includes assisting technicians, maintaining inventory, processing returns and warranty credits, and coordinating shipping and receiving.

Qualifications

• High school diploma or GED and 1 year of parts or clerical experience is required.
• Strong organizational and communication skills are essential for handling parts and service inquiries.
• Proficiency with MS Office suite for inventory and reporting tasks.

Responsibilities

• Assist and order parts for technicians.
• RTP parts from technicians' inventories.
• Identify and research parts.
• Shipping and receiving.
• Maintain inventory control systems and assist with audits.
• Requisition parts and follow up on purchase orders and back orders.
• Assist in training staff in office procedures.
• Process returns and warranty credits.
• Handle dispatching duties and shipping and receiving of products.

Skills

Multitasking

Communication skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Hobart Food Equipment and Service in Norwood, MA is seeking a Parts and Service Coordinator to coordinate parts and service inquiries, identify and provide part numbers and availability, and process orders for parts and service billing. A minimum high school education or equivalent with one year of experience is required.

The role includes assisting technicians, maintaining inventory, processing returns and warranty credits, and coordinating shipping and receiving.