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Parts & Service Account Manager

Kenworth Louisiana

Louisiana

On-site

USD 40,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Parts & Service Account Manager to enhance customer relationships and drive sales. This role involves soliciting parts business, visiting customers, and ensuring timely communication regarding parts orders. With a focus on excellent service and career advancement, this position offers competitive wages, paid training, and a comprehensive benefits package. Join a company that values its employees and provides opportunities for growth in a supportive environment. Don't miss your chance to take your career to the next level with this exciting opportunity!

Benefits

Competitive wages
Career advancement opportunities
Paid time off
401(k) with employer match
Health, Dental, Vision Insurance
Paid Holidays
Disability Insurance
Telemedicine Insurance

Qualifications

  • Bachelor's degree or equivalent experience required.
  • Excellent communication and customer service skills are essential.

Responsibilities

  • Visits assigned customers and prospects for new business.
  • Communicates parts orders and ensures delivery dates are acceptable.
  • Maintains customer records and follows up on orders.

Skills

Excellent communication skills
Sales experience
Customer service

Education

Bachelor's Degree
Related experience

Job description

Parts & Service Account Manager

Solicits parts business from assigned accounts through personal and phone contacts.


Why Kenworth?
Simply put, we strive to be the best. Our customers appreciate our excellent service available at eight locations in the State of Louisiana. We are proud to offer the following:

  1. Competitive wages and consistent pay
  2. Career advancement opportunities and paid training
  3. Paid time off after a year of service
  4. Paid Holidays
  5. 401(k) with a generous employer match
  6. Health, Dental, Vision, Life, Disability, and Telemedicine Insurance

Now is the time to enhance your career, not just pursue another job. You don't want to miss out on this excellent opportunity! Apply online today!


Qualifications:

  1. Bachelor's Degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
  2. Excellent communication skills required
  3. Previous sales experience preferred
  4. Must possess a Valid Driver's License and have the ability to pass our insurance requirements

Job Duties:

  1. Visits assigned customers
  2. Prospects for new customers
  3. Communicates parts orders to counter people. Advises whether status is stock or emergency
  4. Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering
  5. Reviews any special orders with the parts manager and obtains his/her approval before ordering
  6. Obtains parts manager's approval for any special pricing
  7. Advises counterperson on delivery instructions
  8. Follows up on parts orders to ensure that customers have been served properly
  9. Coordinates service sales with service salespeople
  10. Turns in completed call reports, time sheets, and expense reports
  11. Updates customer records to reflect changes to customer's names, addresses, etc.
  12. Attends all company required training
  13. Maintains professional appearance
  14. Other duties as assigned

EEO Statement:
It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Kenworth of Louisiana, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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