Parts Sales Representative - Counter

Csm Companies Group; Richfield Township (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

CSM Kenworth in Richfield, OH is seeking a full-time Parts Sales Representative – Counter. This role focuses on selling heavy and light truck parts, maintaining customer satisfaction, and building strong product knowledge within a dealership environment.

Ideal candidates will have a high school diploma, prior sales experience, and solid computer, math, and customer service skills. The position may involve 8–12 hour days with exposure to weather elements and requires the ability to sit, stand,

Qualifications

• High school diploma required, AA preferred.
• Prior sales experience is desirable.
• Strong computer, math and customer service skills.

Responsibilities

• Sells heavy duty and/or light duty truck parts.
• Maintain a high level of customer satisfaction among all accounts.
• Maintain thorough knowledge of products and services.
• Conquest and grow new accounts.
• Liaise with important customers and promote parts and accessories.
• Complete product and sales training courses as assigned.
• Develop and maintain knowledge of company systems, procedures and policies.
• Keep parts-related correspondence and stay up to date on new products.

Skills

Prior sales experience

Computer skills

Customer service skills

Mathematical skills

Education

High School diploma

Associate's degree (AA) preferred

Job description

CSM Kenworth in Richfield is looking for a talented individual to take on the full-time Parts Sales Representative – Counter position.

Location: Richfield, OH 44286 | Position Type: Full Time | Education Level: High School | Level: Entry

Responsibilities

• Sells heavy duty and/or light duty truck parts
• Maintain a high level of customer satisfaction among all assigned accounts
• Maintain thorough knowledge of all products and services sold by the company
• Conquest and grow new accounts

Primary Duties

• Maintains liaison with important customers
• Promotes the sales of parts and accessories and is an adviser to wholesale or retail customers
• Successfully complete product and sales training courses as assigned
• Develop and maintain full working knowledge of all company systems, procedures, and policies
• Maintains parts-related correspondence
• Keeps up to date on new products

Qualifications

• High school diploma; associate's degree (AA) preferred
• Prior sales experience
• Computer, mathematical and customer service skills
• Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
• Ability to work in a dealership environment to include 8 - 12 hour days with frequent exposure to weather elements
• Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
• Must be highly organized, detail-oriented and results-driven