Parts Sales Representative

Bucklin Tractor & Implement Co; Kansas; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Health and Dental Insurance

Life Insurance

Paid Time Off

Training and Development Opportunities

Company Paid Holidays

Employee Discounts

Employee Assistance Program

Job summary

Bucklin Tractor & Implement Co. in Pratt, KS is seeking a motivated Parts Sales Representative to provide exceptional customer service and timely, accurate information on accounts, products, rates, and services.

Responsibilities include identifying needed parts, upselling related items, processing orders, and maintaining inventory accuracy while ensuring on-time delivery and clean, organized work areas.

Qualifications

• Basic data entry/keyboard skills.
• Basic parts and machinery knowledge.
• Ability to use John Deere Parts Catalog.
• Team-oriented with ability to lift up to 75 lbs.

Responsibilities

• Identify needed items using catalogs or microfiche.
• Suggest related parts or accessories for upsell.
• Locate and obtain stocked merchandise.
• Process orders and ensure correct parts are delivered on time.
• Track and reduce lost sales.
• Enter data in inventory systems and sell non-stocked items.
• Maintain clean, organized counters and displays.

Job description

Job DetailsJob Location: KS Pratt - Pratt, KS 67124

Bucklin Tractor & Implement Co. (“BTI”) is looking for a highly motivated Parts Sales Representative to join our team in our Pratt location. The Parts Sales Representatives’ primary responsibility is to provide exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.

BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Responsibilities:

• Support customers by:
  • Properly identifying needed items using parts catalogs or microfiche
  • Attempting sales of additional needed or related parts or accessories
  • Locating and obtaining merchandise, if it is a “stocked” item
  • Filling customer’s want for “out-of-stock” or “non-stocked” merchandise
  • Making certain that the technician or customer receives the proper part on time, as promised
  • Properly tracking lost sales
• Charge out merchandise by:
  • Looking up current prices by part number
  • Completing required documents before disbursing parts
  • Entering all necessary information in inventory control systems records
• Distribute special order parts by:
  • Recording and entering special orders
  • Following through to installation or delivery to customer
• Maintain shelf stock by:
  • Returning all unsold merchandise to stock
  • Noting discrepancies between inventory records and shelf quantities
• Receive warranty parts by:
  • Ensuring that defective merchandise is properly tagged with date and correct numbers
  • Placing material in warranty parts bin area as required
• Keep counters clean and neat by:
  • Keeping counter tops and the areas behind/under counter clean, clear of parts and/or debris
  • Maintaining displays in counter area, as required
  • Performing housekeeping duties in counter areas as required
• Handle inbound and outbound freight
• Perform related or other tasks, as assigned

Experience, Education, Skills and Knowledge:

• Basic data entry/keyboarding skills
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts Catalog computer application
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs
• High School Diploma or equivalent experience

Benefits:

• 401(k) w/ company match
• Health and Dental Insurance
• Life Insurance
• Paid Time Off
• Training and Development Opportunities
• Company Paid Holidays
• Employee Discounts
• Employee Assistance Program

Qualifications