Parts Sales Manager: Lead Growth & Customer Success

Titan Machinery; Waverly (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Dental Coverage

HSA Contributions

Paid Holidays & PTO

401(k) with matching

Pregnancy-Related Leave & ParentalBond

Voluntary Benefits (Vision, Life, STD)

Volunteer Leave

Performance-based incentives

Job summary

Titan Machinery in the United States is seeking a Parts Sales Manager to drive sales growth and elevate customer satisfaction in the Parts Department. You will lead a team, optimize department metrics, and ensure performance aligns with store objectives.

Responsibilities include managing financial performance, improving customer service, and fostering strong relationships with customers and manufacturers. This role offers growth opportunities within a trusted community partner.

Qualifications

• 2+ years of related experience and/or related military experience or related education/training.
• Ability to travel up to 20% of the time and work flexible hours.
• Ability to effectively lead and manage people.
• Strong customer service skills.

Responsibilities

• Financial and Performance Management: meet or exceed sales goals and maintain inventory to support customer needs.
• Customer and Team Excellence: enhance customer satisfaction through service, resolve issues, and ensure high staff standards.
• Department Leadership: oversee marketing, merchandising, and daily operations of the Parts Department while fostering relationships with customers and manufacturers.

Skills

Leadership

Customer service

Sales experience

Team management

Travel readiness

Job description

Titan Machinery in the United States is seeking a Parts Sales Manager to drive sales growth and elevate customer satisfaction in the Parts Department. You will lead a team, optimize department metrics, and ensure performance aligns with store objectives.

Responsibilities include managing financial performance, improving customer service, and fostering strong relationships with customers and manufacturers. This role offers growth opportunities within a trusted community partner.