Parts Sales Advisor

NOFFKES TOWING SERVICE LLC; Auburn (WA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Competitive wages

Employee discounts

Paid time off

Benefits/Perks

Paid holidays

Vehicle parts purchase discounts

Job summary

NOFFKES TOWING SERVICE LLC in Auburn, WA is seeking a friendly Parts Advisor with a passion for automotive repairs. You will assist customers, identify needed parts, and ensure a positive shopping experience through strong product knowledge and communication.

Starting wage is based on experience, with a seasonal schedule that adapts (Mon-Fri 8:30am-5pm; Spring Tue-Sat). Pay raise opportunities exist based on longevity, loyalty, and ability to build rapport with customers.

Qualifications

• Excellent customer service skills and friendly demeanor.
• Strong communication abilities in person and over the phone.
• Excellent organizational and time-management capabilities.
• Working knowledge of common computer programs.
• Understanding of basic automotive components and systems.
• Previous parts advisor experience (2 years preferred).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Process customer orders and recommend additional related repair items
• Assist customers with identifying the parts they may need
• Maintain records of time, expenses, and materials
• Take added responsibility for stocking, inventory and maintenance
• Collect payments by cash and credit card
• Develop and maintain solid product knowledge to best help customers
• Answer phones and assist customers with questions
• Process incoming paperwork, make photocopies, and file paperwork

Skills

Customer Service

Communication

Time Management

Computer Skills

Auto Knowledge

Experience 2yrs

Multi-tasking

Job description

Benefits

• Competitive wages
• Employee discounts
• Paid time off
• Benefits/Perks
• Competitive wages
• Paid holidays
• Vehicle parts purchase discounts

Job Summary

We are seeking a friendly and service-oriented Parts Advisor who has a knowledge and passion for automotives repairs and projects! As a parts advisor, you will assist customers with their shopping needs and ensure an excellent experience by helping identify any repair parts they may need. Starting wage based on previous experience. Winter schedule is Monday- Friday 8:30am-5pm. Spring schedule is Tuesday-Saturday. Pay raise opportunities based on longevity, loyalty, and ability to build a solid rapport with customers.

Responsibilities

• Process customer orders and recommend additional related repair items
• Assist customers with identifying the parts they may need
• Maintain records of time, expenses, and materials
• Take added responsibility for stocking, inventory and maintenance
• Collect payments by cash and credit card
• Develop and maintain solid product knowledge to best help customers
• Answer phones and assist customers with questions
• Process incoming paperwork, make photocopies, and file paperwork

Qualifications

• Great customer service skills
• Strong communication skills
• Organizational and time management skills
• Working knowledge of computer programs
• Understanding of basic automotive components and systems
• Previous parts advisor experience (2yrs preferred)
• Ability to multi-task in fast-paced work environment