Parts Advisor

Courtesy Automotive Center; Chico (CA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary Life/Accident

401K

Paid Vacation

Job summary

Courtesy Automotive Center in Chico, California, is seeking a knowledgeable Parts Advisor to assist customers in purchasing the correct automotive parts while providing exceptional customer service.

The role includes maintaining accurate inventory records, processing orders and returns, and collaborating with the service department. Ideal candidates possess automotive parts knowledge, customer service experience, and excellent communication skills.

Benefits include medical, dental, vision, 401K, and paid vacation.

Qualifications

• Strong knowledge of automotive parts and accessories.
• Previous experience in automotive parts sales or customer service preferred.
• Valid driver's license and clean driving record.

Responsibilities

• Assist customers in identifying and purchasing the correct parts for their vehicles.
• Provide excellent customer service by answering questions and ensuring customer satisfaction.
• Maintain accurate inventory records by tracking incoming and outgoing parts.

Skills

Automotive parts knowledge

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

We are seeking a knowledgeable and reliable Parts Advisor to join our team. The Parts Advisor will be responsible for assisting customers in purchasing the correct parts for their vehicle, providing exceptional customer service, and maintaining accurate inventory records.

Responsibilities

• Assist customers in identifying and purchasing the correct parts for their vehicles
• Provide excellent customer service by answering questions, providing product information, and ensuring customer satisfaction
• Maintain accurate inventory records by tracking incoming and outgoing parts, conducting regular inventory checks, and updating inventory systems
• Process parts orders, returns, and exchanges in a timely and efficient manner
• Work closely with the service department to ensure efficient and timely completion of repairs
• Keep abreast of product updates, industry trends, and new technologies in order to provide the best possible service to customers
• Assist with receiving and inspecting incoming parts shipments
• Keep work area clean, organized, and free of hazards
• Adhere to all company policies, procedures, and safety guidelines

Requirements

• High school diploma or equivalent
• Previous experience in automotive parts sales or customer service preferred
• Strong knowledge of automotive parts and accessories
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Proficient computer skills and experience with inventory management systems
• Willingness to learn and adapt to new technology and industry trends
• Valid driver's license and clean driving record

Pay

• This position is paid an hourly rate

Benefits

• Medical
• Dental
• Vision
• Voluntary Life/Accident
• 401K
• Paid Vacation

If you have a passion for automotive parts and accessories, excellent customer service skills, and a strong attention to detail, we encourage you to apply for the Parts Advisor position.