Parts & Repair Order Specialist

Jobtailor; Fishers (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor in Fishers, IN is seeking a Parts Clerk to manage parts ordering, receiving, storing, dispatching, and returns for each repair order, ensuring accuracy and timely fulfillment.

You will work with vendors and shop teams, enter invoices into MIS, track parts by repair order, and monitor vendor performance while maintaining profit margins.

Qualifications

• Experience with parts ordering, receiving, storing and dispatching for repair orders.
• Experience with MIS invoicing and vendor invoice reconciliation.
• Ability to navigate fast-paced auto body parts environment.

Responsibilities

• Provide an exceptional customer experience while managing parts ordering, receiving, storing, dispatching, and returns for each repair order.
• Ensure consistent execution of the WOW plan.
• Communicate customer requests to appropriate team members.
• Work with vendors to order and receive parts listed on repair orders.
• Verify quality, correctness, and quantity of received parts.
• Distribute parts to the shop according to production schedule.
• Enter parts invoices into the MIS.
• Label and track parts by repair order number and store with vehicle/ scheduled repairs.
• Communicate Parts Price Changes to required team members.
• Order and receive supplemental parts in the MIS.
• Monitor parts, materials, and sublet vendor performance.
• Reconcile the parts vendor invoice history report daily.
• Post and file/scan invoices and credit memos promptly.
• Verify vendor discounts to maintain profit margins.
• Perform other duties as assigned

Skills

Customer-Service Orientation

Parts Management

Attention to Detail

Effective Communication

Multitasking

Team Collaboration

Problem-Solving

Education

High School Diploma or equivalent

Gold Class Certification (in progress)

I-Car Registered

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-Part

Progi

APU

Job description

• Provide an exceptional and successful customer experience while managing parts ordering, receiving, storing, dispatching, and returning for each repair order
• Ensure consistent execution of the WOW (Wow Operating Way) plan
• Communicate customer requests and needs to appropriate team members
• Work with vendors to order and receive parts listed on repair orders
• Verify the quality, correctness, and quantity of received parts
• Distribute parts to the shop according to the production schedule
• Enter parts invoices into the recommended Management Information System (MIS)
• Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs
• Communicate Parts Price Changes to required team members
• Order and receive supplemental parts in the MIS
• Monitor parts, materials, and sublet vendor performance
• Reconcile the parts vendor invoice history report daily
• Post and file/scan invoices and credit memos promptly
• Verify vendor invoices contain the correct negotiated discount to maintain profit margins
• Perform other duties as assigned

Requirements

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts; auto body parts experience is a bonus
• Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and task prioritization
• I-Car Registered, working towards Gold Class certification
• Effective verbal and written communication
• Strong attention to detail and high degree of accuracy
• Ability to manage a fast-paced environment and multitask under pressure
• Working knowledge of vehicle repair practices
• Working knowledge of Summit and Repair Centre management information systems
• Working knowledge of Mitchell and Audatex
• Experience with Car-part, Progi, APU, and LKQ B2B parts sourcing
• Solid problem-solving abilities
• Above-average computer proficiency and organizational skills
• Ability to work well with others and achieve common goals
• Ability to bend, crouch, reach, and handle tools
• Ability to lift in excess of 50 lbs. of materials

Core Competencies

Demonstrates strong customer-service orientation and organizational skills while managing parts ordering, receiving, and dispatching. Proficient in utilizing management information systems and ensuring accuracy in parts inventory and vendor invoicing.

Highest-signal resume keywords

• Customer-Service Orientation
• Parts Management
• I-Car Registered
• Working Knowledge of Summit and Repair Centre
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Parts Ordering
• Parts Receiving
• Parts Dispatching
• Invoice Management
• Vehicle Repair Practices
• Mitchell Knowledge
• Audatex Knowledge
• Car-Part Experience
• Progi Experience
• APU Experience

Soft Skills

• Effective Communication
• Organizational Ability
• Problem-Solving
• Multitasking
• Team Collaboration

Certifications & Qualifications

• High School Diploma
• I-Car Registered
• Gold Class Certification (in progress)

Industry Keywords

• Automotive Parts
• Auto Body Parts
• Vendor Performance Monitoring
• Parts Price Changes
• Repair Order Management

Tools & Technologies

• Management Information System (MIS)
• Summit
• Repair Centre
• Mitchell
• Audatex