Parts Operations Manager — Growth & Leadership

MHC; Murfreesboro (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Prescription

Disability & Life Insurance

Paid Time Off

401k with Employer Match

Flexible Spending Account

Internal Promotion Opportunities

On-the-Job Training

Job summary

Murphy-Hoffman Company, LLC (MHC) is the North America’s largest Kenworth truck dealership group. The Parts Manager will oversee the day-to-day operation of the Branch’s Parts Department, directing activities to meet growth and profit objectives while upholding high standards of customer service and professionalism.

The role requires leadership and effective communication, with a focus on planning, budgeting, and merchandising, and includes training staff, conducting meetings, and maintaining

Qualifications

• Prefer three years previous parts department experience, consisting of both inside and outside parts selling.
• Requires thorough knowledge of all phases of the parts department.
• Must display excellent leadership and communication skills.
• Must have positive can-do attitude.
• Must have strong work ethics and commitment to extra hours when needed.

Responsibilities

• Assesses present and future needs, trends, problems and profit opportunities of the Parts Department.
• Establishes short and long-term operating and financial objectives for the Parts Department within the Company’s overall plans and policies.
• Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
• Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
• Reviews and appraises the results of activities within the department and takes appropriate actions as necessary.
• Develops merchandising strategies to ensure the objectives are obtained.
• Maintains appropriate communication within and between all departments within the branch.
• Promotes safe work habits and ensures that safety rules are followed.
• Develops and maintains policies and practices which will ensure positive customer relations.
• Stays familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed.
• Conducts regular sales meetings.
• Trains and grows parts department personnel.

Skills

Leadership

Communication

Work ethic

Customer service

Safety awareness

Job description

Murphy-Hoffman Company, LLC (MHC) is the North America’s largest Kenworth truck dealership group. The Parts Manager will oversee the day-to-day operation of the Branch’s Parts Department, directing activities to meet growth and profit objectives while upholding high standards of customer service and professionalism.

The role requires leadership and effective communication, with a focus on planning, budgeting, and merchandising, and includes training staff, conducting meetings, and maintaining