Parts Operations Leader – Growth & Training

United Ag & Turf, NE; Chatham (AK); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus program

Training through John Deere University

Medical, dental, vision, and 401KMatch

Referral Bonus

Earned PTO

Employee Assistance Program

Paid Company holidays

Company Paid Life Insurance

Great Work-Life Balance

Opportunities for advancement

A chance to work for the best in the业务

Job summary

United Ag & Turf NE seeks a Service Manager to lead the branch's Service Department and ensure top-tier external and internal customer satisfaction. You will collaborate with store leadership to keep operations safe, efficient, and well-maintained.

The role requires 2+ years in parts operations, proven leadership, and strong communication. It offers a comprehensive benefits package and opportunities for career growth within a John Deere dealership network.

Qualifications

• 2+ years of experience in Parts Department operations.
• Demonstrated leadership and team management skills.
• Ability to communicate effectively with individuals and groups.
• Strong organizational and communication skills.

Responsibilities

• Lead and manage all parts personnel to maintain high levels of efficiency, knowledge, and customer service.
• Promote positive department culture through training, communication, and appearance standards.
• Monitor and utilize the automated inventory control system effectively.
• Establish realistic sales goals and gross profit targets for the department.
• Drive aggressive parts sales and implement effective merchandising within budget.
• Ensure customer satisfaction through efficient service and support.
• Attend store, industry, and community events to represent the dealership.
• Manage costs by ensuring full value for parts purchased, minimizing waste, and obtaining competitive bids.
• Control inventory investment and monitor inventory turnover and obsolescence rates.
• Implement robust security measures for purchasing, shipping/receiving, and inventory control.
• Solve operational issues proactively and optimize department space and layout.
• Ensure that at least one person is cross-trained to perform the Parts Manager role.
• Conduct annual performance and wage reviews in coordination with the General Manager.
• Foster career growth and development opportunities for department employees.
• Regularly participate in leadership training and management development programs.
• Perform additional duties as assigned by the General Manager.

Skills

Leadership

Communication

Organizational skills

Computer literacy

Financial acumen

Data analysis

Team management

Driver’s license

Education

High school diploma or GED

Job description

United Ag & Turf NE seeks a Service Manager to lead the branch's Service Department and ensure top-tier external and internal customer satisfaction. You will collaborate with store leadership to keep operations safe, efficient, and well-maintained.

The role requires 2+ years in parts operations, proven leadership, and strong communication. It offers a comprehensive benefits package and opportunities for career growth within a John Deere dealership network.