Parts Operations Leader

Cashman Equipment Co.; Reno (NV); On-site; USD 65,000 - 85,000; Full time

Job summary

Cashman Equipment Co. is seeking a Parts Operations Lead to direct the assigned Parts team under supervision, ensuring high standards of service for customers.

The role collaborates with area leads to meet goals, control expenses, and promote safety, efficiency, and satisfaction. You will drive proactive customer service, build strong relationships with internal and external customers, and develop incremental parts sales by seizing opportunities while maintaining a safe and compliant work

Qualifications

• Proof of high school diploma or GED.
• Current driver's license.
• Minimum of two years related experience.
• Must communicate in English.

Responsibilities

• Lead, motivate, and coach staff and conduct annual reviews.
• Deliver superior customer service at all contacts.
• Develop knowledge of processes and technologies.
• Control overtime and direct expenses within parameters.
• Resolve customer service issues promptly.
• Promote safety and adherence to company policies.

Skills

Leadership

Customer service

Sales skills

Communication

Coaching

Safety compliance

Education

High School Diploma or GED

Valid Driver's License

Tools

ERP software

Inventory systems

MS Office

Job description

Cashman Equipment Co. is seeking a Parts Operations Lead to direct the assigned Parts team under supervision, ensuring high standards of service for customers.

The role collaborates with area leads to meet goals, control expenses, and promote safety, efficiency, and satisfaction. You will drive proactive customer service, build strong relationships with internal and external customers, and develop incremental parts sales by seizing opportunities while maintaining a safe and compliant work