Parts Operations Manager

Ag-Pro Companies; Upper Sandusky (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Job summary

Ag-Pro Companies is seeking a Parts Department Leader to manage operations, optimize inventory, and drive customer satisfaction. You will lead staff, enforce processes, and align annual goals with financial objectives across multiple store locations.

The role requires strong communication, budget development, and promotional activities for parts and accessories, with focus on warranty handling and supplier programs.

Qualifications

• Experience leading others.
• Ability to use standard desktop applications such as Microsoft Office and internet functions.
• Ability to write and speak effectively to individuals and groups.
• Basic understanding of financial principles relative to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• High School Diploma or equivalent experience.

Responsibilities

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Promotes and merchandises parts and accessories in conjunction with other store locations
• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
• Submits all parts warranty and return claims within the required time frame to receive maximum credit
• Maximizes use of all order discount programs to achieve management stock order goals
• Ensures all department tools, equipment and vehicles are in good working order
• Manages recruiting, staffing and employee development activities for employees reporting to this position
• And other duties as assigned

Skills

Experience leading others

Excellent customer service skills

Written and verbal communication

Financial principles for Parts Dept

Report analysis and interpretation

Extended hours and weekends

Microsoft Office / Internet usage

Education

High School Diploma or equivalent

Tools

Microsoft Office

Internet functions

Job description

Ag-Pro Companies is seeking a Parts Department Leader to manage operations, optimize inventory, and drive customer satisfaction. You will lead staff, enforce processes, and align annual goals with financial objectives across multiple store locations.

The role requires strong communication, budget development, and promotional activities for parts and accessories, with focus on warranty handling and supplier programs.