Parts Manager

Linder Turf & Tractor; Chester (AR); On-site; USD 55,000 - 80,000; Full time

Job summary

Linder Industrial Machinery Company is seeking a Parts Department Manager to coordinate internal and external parts sales, inventory control, warehousing, and order processing. You will oversee staff, develop procedures, and ensure safety compliance while aligning with corporate initiatives.

The role emphasizes excellent customer service, staff development, and KPI-driven performance. A high school diploma, 3–5 years of related experience, and strong computer skills are required.

Qualifications

• HS diploma or GED required.
• 1-3 years related experience preferred.
• Equivalent combination of education and experience.
• Proficient computer skills.
• Excellent interpersonal skills.
• General knowledge of maintenance repair, parts department, sales, equipment ownership.
• Equipment parts experience a plus.

Responsibilities

• Recommends measures to improve customer service and department performance.
• Develops good relationships with customers; resolves issues.
• Maintains and reviews parts practices and procedures for smooth workflow.
• Works with Inventory Control to ensure parts coverage and stock levels.
• Promotes revenue aligning with corporate initiatives and market programs.
• Analyzes workflow and adjusts staff schedules as needed.
• Reviews KPI and implements improvements.
• Ensures staff training is up to date.
• Enforces safety regulations and policies.
• Conducts annual employee reviews.
• Performs other duties as assigned.

Skills

Interpersonal skills

Computer skills

Parts experience

Maintenance knowledge

Education

High School diploma or GED

Job description

Job Description:

Manages and coordinates activities of Parts Department staff – to include internal and external parts sales, transfers, inventory control, warehousing, shipping, and receiving, order processing and administrative functions. Ability to delicate daily functions of the parts department.

Responsibilities:

• Recommends and implements measures to enhance customer service and elevate performance of Parts Department
• Develops and maintains good working relationships with both internal and external customers, utilizes conflict resolution and problem-solving skills to resolve issues
• Maintains and reviews parts business practices and procedures, ensuring effective communication and flow within parts department
• Interacts with Inventory Control Manager to ensure proper parts sales coverage and inventory levels
• Promotes Parts revenue by ensuring local Parts activities focus on Corporate initiatives and market programs
• Routinely analyzes business flow and adjusts employee schedules to meet the business needs as required
• Reviews Parts Department Key Performance Indicators (KPI) and makes necessary adjustments to improve metrics
• Ensures Parts Department staff is adequately trained
• Promotes and adheres to all Safety regulations and policies
• Performs annual employee reviews
• Other duties as requested by management

Education/Experience/Skill:

• High School diploma or GED
• 3-5 years related experience
• Equivalent combination of education and experience
• Proficient computer skills
• Excellent interpersonal skills
• General knowledge of maintenance repair, parts department, sales, equipment ownership
• Equipment parts experience a plus

Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.