Parts Manager

Heritage Tractor; Illinois; On-site; USD 65,000 - 80,000; Full time

Job summary

Heritage Tractor in Illinois seeks a full-time Parts Department Manager to optimize operations, maximize ROI, and ensure customer satisfaction through efficient parts processing. You will drive monthly and yearly department goals, oversee inventory, warranty and return credits, and promote parts discounts while assisting in recruiting and staff development.

Strong communication and basic financial acumen are essential.

Qualifications

• Three years of Parts Department experience in an automotive or dealer setting.
• Proficiency with Microsoft Office and general internet functions.
• Ability to speak effectively one-on-one and in group settings.
• Basic understanding of financial principles related to Parts Department operations.
• High School Diploma or equivalent.
• Ability to analyze and interpret internal reports.
• Physical ability to lift up to 75 lbs daily.

Responsibilities

• Maintains effective Parts Department processes to ensure internal and external customer satisfaction
• Works to achieve monthly and yearly Parts Department goals within the outlined budget, aligning with the organizations financial and operational objectives
• Develops and executes a plan to meet Parts Department marketing goals and monitors monthly to ensure achievement
• Conducts a perpetual/annual physical inventory of all parts and related inventories
• Submits and/or monitors all parts warranty and return claims within the required timeframe to receive maximum credit
• Maximizes use of all order discount programs
• Assists in recruiting, hiring and developing key talent by maintaining a current Internal Depth Chart, Recruiting and Hiring Plans, and individual development plans
• Maintains all department tools, equipment and vehicles
• Help answer phones when needed
• Other duties as assigned

Skills

Communications

Microsoft Office

Analytical thinking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: All, IL 61342

Position Type: Full Time

Salary Range: $65,000.00 - $80,000.00 Salary/year

Purpose: Manages parts operations within the dealership to maximize return on investment. Optimizes Parts Department processes to ensure customer satisfaction, profitable parts sales, and expense control. Attracts and retains outstanding talent and effectively engages department personnel.

Responsibilities

• Maintains effective Parts Department processes to ensure internal and external customer satisfaction
• Works to achieve monthly and yearly Parts Department goals within the outlined budget, aligning with the organizations financial and operational objectives
• Develops and executes a plan to meet Parts Department marketing goals and monitors monthly to ensure achievement
• Conducts a perpetual/annual physical inventory of all parts and related inventories
• Submits and/or monitors all parts warranty and return claims within the required timeframe to receive maximum credit
• Maximizes use of all order discount programs
• Assists in recruiting, hiring and developing key talent by maintaining a current Internal Depth Chart, Recruiting and Hiring Plans, and individual development plans
• Maintains all department tools, equipment and vehicles
• Help answer phones when needed
• Other duties as assigned

Qualifications

• Minimum of three (3) years experience in Parts Department operations
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to speak effectively one-on-one and within a group
• Basic understanding of financial principles relative to Parts Department operations
• High School Diploma or equivalent
• Ability to analyze and interpret internal reports
• Ability to stand for long periods of time
• Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
• Physical requirements include ability to lift up to 75lbs. daily