Parts Inventory & Logistics Specialist

RIMOWA GmbH; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

RIMOWA is seeking a Client Care Inventory Control Specialist to oversee end-to-end inventory management, spare parts stock optimization, and shipment operations at our Long Island City workshop. You will ensure seamless logistics across workshops, stores, and clients in a fast-paced luxury retail environment.

You will manage weekly cycle counts, coordinate with repair services, and support repair intake, quotes, and invoicing in RMS, contributing to accurate records and timely deliveries.

Qualifications

• 3+ years of experience in inventory management, supply chain, or operations in a fast-paced luxury retail environment.
• Strong organizational skills with high attention to detail, accuracy, and process adherence.
• Ability to multi-task, prioritize, and manage time effectively in a dynamic setting; strong professional communication skills.

Responsibilities

• Oversee spare parts inventory levels, ensuring optimal stock availability, organization, usage, and flow.
• Execute weekly cycle counts, reconcile inventory discrepancies, and maintain accurate stock records.
• Order and maintain workshop supplies and tools.
• Manage all inbound and outbound shipments for spare parts, verify invoices, and track contents.
• Pick, pack, and process spare parts orders for internal workshops, stores, and clients.
• Liaise with shipping providers to track shipments and resolve delivery issues.
• Partner with Workshop, Retail, and Client Services teams to communicate spare parts availability.
• Provide weekly inventory and shipment status updates.
• Support general workshop administration and team operations.
• Assist with repair intake administration and quote/invoice generation in RMS.
• Support product inspection to determine repair requirements.
• Manage client quotation approval and payment process.

Skills

Inventory management

Supply chain

Operations

Organizational skills

Communication

Multitasking

Education

High school diploma

Tools

Repair Management System (RMS)

Job description

RIMOWA is seeking a Client Care Inventory Control Specialist to oversee end-to-end inventory management, spare parts stock optimization, and shipment operations at our Long Island City workshop. You will ensure seamless logistics across workshops, stores, and clients in a fast-paced luxury retail environment.

You will manage weekly cycle counts, coordinate with repair services, and support repair intake, quotes, and invoicing in RMS, contributing to accurate records and timely deliveries.