Parts Inside Sales Representative

Custom Mechanical Solutions; Bellevue (WA); On-site; USD 60,000 - 75,000; Full time

Job summary

Custom Mechanical Solutions in Bellevue, WA, is seeking a candidate to manage sales of HVAC parts and supplies through various channels. The role requires strong communication skills, organization, and the ability to foster customer relationships.

The ideal candidate will have an Associate’s degree and at least two years of relevant experience. Proficiency with CRM systems is essential. The position offers a competitive salary range of $60,000-$75,000 based on qualifications and experience.

Qualifications

• Minimum of two years of experience or an equivalent combination of education and experience.
• Computer skills are essential; HVAC Parts background is preferred.
• Experience in HVAC, Mechanical Contracting, Engineering, or Construction industry is a plus.

Responsibilities

• Conduct sales of HVAC parts and supplies via multiple channels.
• Manage transactions and provide accurate information regarding orders.
• Maintain attention to detail for accuracy in transactions.
• Provide pre-sale and post-sale support as required.
• Visit job sites to understand customer requirements.

Skills

Strong communication skills

Attention to detail

Organized

Proactive

Customer relationship management

Education

Associate’s degree

Tools

CRM systems

Job description

Salary: $60,000-75,000

Job responsibilities include (but are not limited to) the following:

• Conduct sales of HVAC parts and supplies via phone, email, and walk-in transactions
• Manage transactions and interface with manufacturers and customers to provide accurate information regarding order status
• Maintain a high level of attention to detail to ensure accuracy in all transactions
• Promptly identify parts and process customer quotes and orders
• Follow up with customers on quotes and inquiries regarding products or services
• Approve manufacturer invoices, issue customer invoices, and reconcile financials within assigned parts projects
• Provide pre-sale and post-sale support as required
• Keep internal templates and procedures up to date
• Stay informed about manufacturer updates related to service bulletins and product obsolescence
• Visit job sites with Outside Sales Team members to gain a better understanding of customer requirements, equipment specifications and component identification
• Contribute to a growing team environment
• Ability to work within and effectively navigate multiple CRM systems
• Ability to efficiently manage, update, and ensure data accuracy across multiple CRM systems
• Load and unload shipments of parts, supplies, and equipment as needed
• Record inventory discrepancies and ensure compliance with internal ordering processes

Candidate Profile:

• The ideal candidate has strong communication skills, attention to detail, and a collaborative
• They are organized, proactive, and committed to delivering exceptional customer
• Candidate must be able to develop and maintain deep customer and stakeholder relationships built on

Education & Experience Requirements:

• Associate’s degree with a minimum of two (2) years of experience, or an equivalent combination of education and experience
• Computer skills are essential, HVAC Parts background is preferred
• HVAC, Mechanical Contracting, Engineering, or Construction industry experience is a

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.