Parts & Equipment specialist

K&M Tire; Delphos (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

K&M Tire in Delphos, Ohio, seeks a Product Manager for Parts & Equipment to grow sales and deepen knowledge of our products and customers.

The role drives growth by expanding parts and equipment sales, retaining and acquiring customers, coordinating training, maintaining pricing accuracy, and collaborating with management and the sales team. You will create product flyers, oversee website content for easier navigation, and ensure professional, solution-focused customer service.

Qualifications

• High School Diploma or equivalent.
• Three years of management experience.
• Five years of sales experience.

Responsibilities

• Increase Parts and Equipment Sales.
• Retain existing customers and acquire new customers.
• Knowledge of parts and equipment, products and programs available to customers.
• Create flyers to highlight products and programs; oversee website content; coordinate product and program training.
• Promote a team environment and work with management and sales teams.
• Ensure policies are followed and pricing/invoice accuracy is maintained.
• Provide product knowledge support and respond to technical/applications requests.

Skills

Product knowledge

Sales motivation

Multi-tasking

Prioritization

Effective communication

Office software

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

Job description

Job Summary:

The Product Manager, Parts & Equipment reports to the Inside Sales Manager and is responsible for growing parts and equipment sales for K&M Tire. This role requires extensive knowledge of the company’s products and customers.

Job Duties and Responsibilities:

1. Increase Parts and Equipment Sales.
2. Retain existing customers and acquire new customers.
3. Must be knowledgeable of parts and equipment, products and programs available to K&M customers.
4. Create flyers to highlight products and programs for K&M customers; oversee website content to make products easier for teammates and customers to find; and coordinate product and program training.
5. Promote a team environment.
6. Manage and resolve workplace conflicts using the company’s values as a guide.
7. Work closely with the management and sales teams.
8. Assure policies and procedures are being followed.
9. Be positive and react to teammates’ wishes, show concern for their problems and handle accordingly.
10. Assure that competent, excellent quality work is being done and continually look for ways to improve the department.
11. Conduct annual reviews of team members.
12. Present a clean, neat, professional appearance.
13. Make it easy to do business with K&M Tire.
14. Negotiate with various suppliers for parts and equipment products. Selects sources of supply, negotiates prices to achieve desired margins, competitive position, and delivery system.
15. Remains alert to new and improved product and supplier opportunities to keep customers competitive and K&M profitable.
16. Assures accuracy of price sheets and ensures that pricing and invoice system is current and correct.
17. Provides customers with aid in product technical and application information requests, assures adequate product knowledge level for customer service personnel, keeps abreast of and communicates industry information to accounts and company personnel, and provides overall effective and prompt written and oral communications.
18. Perform other duties as proper and assigned.

1. Support company goals and uphold K&M Values.

Job Requirements:

1. Ability to sell and motivate others.
2. Ability to work in a multi-task, professional environment.
3. Ability to prioritize and organize effectively.
4. Ability to work independently.
5. Ability to communicate and express ideas effectively both in written and oral communications.
6. Possess a friendly and cheerful outlook.
7. Project a professional image of yourself and the company.
8. Knowledge and ability to use the following office equipment: computer, telephone, copier, fax, and calculator.
9. Knowledge of the following software: Microsoft Word and Excel.

Minimum Qualifications:

1. High School Diploma or equivalent
2. Three years of management experience
3. Five years of sales experience