Parts Delivery & Customer Solutions Specialist

Advance Auto Parts; Town of Hempstead (NY); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts is seeking a Driver to pick, stage and deliver parts to pro customers, while promoting current sales and loyalty programs. You will collect payments, coordinate returns and build relationships with MainStreet and National Pro customers.

You'll assist in upselling and cross-selling products to increase the average transaction value. The role requires strong customer service, safe driving, and the ability to work a flexible schedule including some weekends, with emphasis on

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Persuasive communication

Sales aptitude

Customer service

Inventory knowledge

English proficiency

Education

High school diploma

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts is seeking a Driver to pick, stage and deliver parts to pro customers, while promoting current sales and loyalty programs. You will collect payments, coordinate returns and build relationships with MainStreet and National Pro customers.

You'll assist in upselling and cross-selling products to increase the average transaction value. The role requires strong customer service, safe driving, and the ability to work a flexible schedule including some weekends, with emphasis on