Parts Delivery & Customer Solutions Expert

Advance-Auto-Parts; Crossville (TN); On-site; USD 22,041 - 30,307; Full time

Job summary

Advance Auto Parts is seeking a dedicated Delivery Driver to pick, stage and safely deliver parts to pro customers and support the store team. You will pick up returns, drop off weekly/monthly sales flyers, and collect credit accounts daily while promoting current sales and loyalty programs.

You will also maintain store cleanliness, stock inventories, engage with customers, upsell where possible, and help provide insights learned on deliveries to improve service quality.

Qualifications

• Valid driver's license with acceptable driving record.
• Demonstrated ability to drive safely and navigate routes.
• Ability to read safety rules, manuals, and catalogs.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Engage with walk-in customers to understand needs and upsell where appropriate.
• Collect credit accounts daily; maintain relationships with customers.
• Keep store clean and stocked; handle cycle counts and back stock.
• Maintain knowledge of inventory and new arrivals to assist sales.

Skills

Safe driving

Delivery navigation

Delivery board system

Customer service

Basic math

English communication

Sales aptitude

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Store equipment

Job description

Advance Auto Parts is seeking a dedicated Delivery Driver to pick, stage and safely deliver parts to pro customers and support the store team. You will pick up returns, drop off weekly/monthly sales flyers, and collect credit accounts daily while promoting current sales and loyalty programs.

You will also maintain store cleanliness, stock inventories, engage with customers, upsell where possible, and help provide insights learned on deliveries to improve service quality.