Parts Counterperson

RUSS DARROW GROUP

Waukesha (WI)

On-site

USD 21,000 - 30,000

Full time

6 days ago

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Benefits offered by this job

Competitive compensation

Full benefits package

Medical, dental & vision

401k with company match

PTO from day one

Growth & advancement opportunities

HSA with company contribution

Flexible work schedule

Saturday lunches

Job summary

Russ Darrow Group in Waukesha, WI is seeking a reliable Parts Counterperson for our Parts Department. First-shift hours with a team-focused environment and daily customer interactions.

The role emphasizes accurate pricing, parts information, and inventory control, contributing to smooth dealership operations and exceptional service.

Qualifications

Ability to work in a fast-paced environment.
Detail-oriented and accurate in handling parts.
Focused on maintaining a high level of customer service.
Valid driver’s license required.

Responsibilities

Communicate with customers and dealership staff in a friendly and professional manner
Answer phone calls and provide accurate price quotes and vehicle-specific parts information
Process parts payments and ensure accurate billing
Fulfill customer and technician orders from available inventory
Input parts orders for daily shipment, delivery, or customer pick-up
Track all incoming and outgoing parts to maintain accurate inventory records
Locate and source parts when items are out of stock
Use parts catalogs and manuals to identify the correct parts by vehicle make, model, and year

Skills

Fast-paced environment

Detail-oriented

Customer service

Valid driver’s license

Job description

Job Details: Job Location: Russ Darrow Waukesha Mitsubishi - Waukesha, WI 53186, Position Type: Full Time, Travel Percentage: None, Job Shift: Day, The Russ Darrow Group is seeking a reliable and detail oriented Parts Counterperson to join our Parts Department. This is a great opportunity for individuals with experience in customer service, retail, manufacturing, supply chain, or warehouse environments who are looking for steady first-shift hours, consistent income, and a team-oriented workplace.

This role offers variety, daily interaction with customers and staff, and the chance to be an essential part of dealership operations in a fast-paced but supportive environment.

Responsibilities

Communicate with customers and dealership staff in a friendly and professional manner
Answer phone calls and provide accurate price quotes and vehicle-specific parts information
Process parts payments and ensure accurate billing
Fulfill customer and technician orders from available inventory
Input parts orders for daily shipment, delivery, or customer pick-up
Track all incoming and outgoing parts to maintain accurate inventory records
Locate and source parts when items are out of stock
Use parts catalogs and manuals to identify the correct parts by vehicle make, model, and year

About Us

The Darrow Difference is the foundation of our success – and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

What We Offer

We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.

Benefits