Parts Counterperson

RUSS DARROW GROUP; Milwaukee (WI); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Continuous training

Advancement opportunities

Competitive compensation

Flexible schedules

Full benefits package

401k with company match

HSA with company contribution

PTO from day one

Growth and advancement opportunities

Descrizione del lavoro

The Russ Darrow Group is seeking a reliable Parts Counterperson to join our Parts Department at Russ Darrow Metro CJDR - Milwaukee, WI 53224. This full-time, day-shift position offers daily customer interaction and teamwork within a fast-paced dealership environment.

Responsibilities include providing parts information, quotes, billing, order fulfillment, and inventory tracking, with training provided for those new to the field. Great team culture and growth opportunities available.

Competenze

• Experience in customer service or retail settings.
• Familiarity with supply chain or warehouse workflows.
• Comfort working in a fast-paced dealership environment.
• Detail-oriented with accuracy in transactions.

Mansioni

• Communicate with customers and dealership staff in a friendly and professional manner
• Answer phone calls and provide accurate price quotes and vehicle-specific parts information
• Process parts payments and ensure accurate billing
• Fulfill customer and technician orders from available inventory
• Input parts orders for daily shipment, delivery, or customer pick-up
• Track all incoming and outgoing parts to maintain accurate inventory records
• Locate and source parts when items are out of stock
• Use parts catalogs and manuals to identify the correct parts by vehicle make, model, and year

Conoscenze

Customer service experience

Retail experience

Supply chain understanding

Warehouse environment

Descrizione del lavoro

Job Details: Job Location: Russ Darrow Metro CJDR - Milwaukee, WI 53224, Position Type: Full Time, Travel Percentage: None, Job Shift: Day, The Russ Darrow Group is seeking a reliable and detail oriented Parts Counterperson to join our Parts Department. This is a great opportunity for individuals with experience in customer service, retail, manufacturing, supply chain, or warehouse environments who are looking for steady first-shift hours, consistent income, and a team-oriented workplace.

This role offers variety, daily interaction with customers and staff, and the chance to be an essential part of dealership operations in a fast-paced but supportive environment.

Responsibilities

• Communicate with customers and dealership staff in a friendly and professional manner
• Answer phone calls and provide accurate price quotes and vehicle-specific parts information
• Process parts payments and ensure accurate billing
• Fulfill customer and technician orders from available inventory
• Input parts orders for daily shipment, delivery, or customer pick-up
• Track all incoming and outgoing parts to maintain accurate inventory records
• Locate and source parts when items are out of stock
• Use parts catalogs and manuals to identify the correct parts by vehicle make, model, and year

About Us

The Darrow Difference is the foundation of our success – and we want you to be a part of it!

Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

What We Offer

We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.

No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.

If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!!

Benefits

• Competitive Compensation Plans
• Full Benefits Package
• Medical, Dental & Vision
• Saturday Lunches
• Flexible Work Schedule
• 401k with Company Match
• HSA with Company Contribution
• PTO from day one!!
• Growth and Advancement Opportunities

Qualifications: Requirements

• Ability to work in a fast-paced work environment
• Detail-Oriented
• Focused on maintaining a high level of customer service.
• Valid driver’s license