Parts Counter Specialist – Flexible Schedule & Benefits

Russ Darrow Group; West Granville (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation plans

Full benefits package

401k with Company Match

HSA with Company Contribution

PTO from day one

Job summary

The Russ Darrow Group is seeking a reliable and detail-oriented Parts Counterperson to join our Parts Department. This role offers daily interaction with customers and staff in a fast-paced dealership environment, with steady first-shift hours and opportunities for training and advancement.

You will handle parts information, pricing, orders, and inventory tasks, contributing to accurate billing and efficient service. No prior experience required; we train the right candidates.

Qualifications

• Ability to work in a fast-paced environment.
• Detail-oriented with high level of customer service.
• Valid driver’s license.

Responsibilities

• Communicate with customers and dealership staff in a friendly and professional manner.
• Answer phone calls and provide accurate price quotes and vehicle-specific parts information.
• Process parts payments and ensure accurate billing.
• Fulfill customer and technician orders from available inventory.
• Input parts orders for daily shipment, delivery, or customer pick-up.
• Track all incoming and outgoing parts to maintain accurate inventory records.
• Locate and source parts when items are out of stock.
• Use parts catalogs and manuals to identify the correct parts by vehicle make, model, and year.

Skills

Customer service

Communication

Detail-oriented

Tools

Parts catalogs

Manuals

Job description

The Russ Darrow Group is seeking a reliable and detail-oriented Parts Counterperson to join our Parts Department. This role offers daily interaction with customers and staff in a fast-paced dealership environment, with steady first-shift hours and opportunities for training and advancement.

You will handle parts information, pricing, orders, and inventory tasks, contributing to accurate billing and efficient service. No prior experience required; we train the right candidates.