Parts Counter Specialist - Bonus Eligible & Customer-Facing

James River Equipment Group; Ashland (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

HSA/FSAs

Disability and life insurance

401k with employer match

Paid time off

Job summary

James River Equipment, a long-standing John Deere dealer, is hiring a Parts Sales Specialist in Ashland, VA. You will greet customers, assess parts needs, process orders, and support inventory tasks in a fast-paced, customer-facing environment.

The role offers an hourly wage negotiable by experience plus a bonus program and robust benefits, including health coverage, HSAs/FSAs, 401k with company match, and PTO. Join a team that values growth and teamwork.

Qualifications

• Customer-facing role with strong communication and attendance.
• Ability to identify needs and provide solutions for parts requests.
• Experience with dealership software and inventory systems is a plus.

Responsibilities

• Greet customers and identify parts needs in person, by phone, and online.
• Process parts requests and place down orders as needed.
• Maintain merchandise displays and assist with inventory counts.

Skills

Customer service

Communication

Attention to detail

Problem solving

Phone handling

Tools

Dealership software

Parts/inventory systems

Job description

James River Equipment, a long-standing John Deere dealer, is hiring a Parts Sales Specialist in Ashland, VA. You will greet customers, assess parts needs, process orders, and support inventory tasks in a fast-paced, customer-facing environment.

The role offers an hourly wage negotiable by experience plus a bonus program and robust benefits, including health coverage, HSAs/FSAs, 401k with company match, and PTO. Join a team that values growth and teamwork.