Parts Counter & Customer Solutions Pro

James River Equipment; Fishersville (VA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Extended health, dental, and vision

Health savings account options

Flexible spending account options

Disability and life insurance

401k with employer match and profit分享

Annual PPE allowance

Paid time off and paid holidays

Employee recognition rewards program

Opportunities to attend a yearly crew"

Opportunities for leadership and/prof.

Quarterly group outings

Company events and employee programs

Job summary

James River Equipment in Fishersville, VA is seeking a Parts Sales Specialist to greet customers, assess parts needs, and process orders. You will handle down orders, stock orders, and collaborate with customers across in-person, phone, and online channels.

The role emphasizes customer service, accuracy, and teamwork, with a competitive hourly rate and a strong benefits package including health, retirement, and PTO. Growth opportunities exist within the dealership network.

Qualifications

• Greet customers and identify parts solutions in person, by phone or online.
• Process parts requests and place machine down orders as needed.
• Maintain inventory accuracy and assist with merchandise displays.

Responsibilities

• Greet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale.
• Place machine down orders and stock orders as requested.
• Process parts requests for internal and external customers.
• Assist with preparing and maintaining merchandise displays and participates in cycle counts and physical inventory when scheduled.

Skills

Customer facing

Communication

Attention to detail

Attendance

Problem solving

Recent computer use

Tools

Dealership software

Inventory systems

Job description

James River Equipment in Fishersville, VA is seeking a Parts Sales Specialist to greet customers, assess parts needs, and process orders. You will handle down orders, stock orders, and collaborate with customers across in-person, phone, and online channels.

The role emphasizes customer service, accuracy, and teamwork, with a competitive hourly rate and a strong benefits package including health, retirement, and PTO. Growth opportunities exist within the dealership network.