Equipment Parts Advisor & Customer Solutions

James River Equipment; Alexandria (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Health savings account (HSA)

Flexible spending account

Disability insurance

401k with employer match

PPE allowance

Paid time off

Job summary

James River Equipment in Alexandria, VA is hiring a Parts Sales Specialist to greet customers and identify parts needs in person, by phone, or online. You will process orders, place down and stock orders, and handle internal and external requests.

The role requires excellent communication, attention to detail, and the ability to manage high volumes of inquiries. James River Equipment offers comprehensive benefits and growth opportunities.

Qualifications

• Greet customers and identify parts needs in person, by phone, and online.
• Excellent communication and attendance are essential for daily operations.
• Experience with dealership software or parts/inventory systems is a plus.

Responsibilities

• Greet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale
• Place machine down orders and stock orders as requested
• Process parts requests for internal and external customers
• Assist with preparing and maintaining merchandise displays and participate in cycle counts and physical inventory when scheduled

Skills

Customer-facing

Communication

Attendance

Tools

Dealership software

Parts inventory systems

Job description

James River Equipment in Alexandria, VA is hiring a Parts Sales Specialist to greet customers and identify parts needs in person, by phone, or online. You will process orders, place down and stock orders, and handle internal and external requests.

The role requires excellent communication, attention to detail, and the ability to manage high volumes of inquiries. James River Equipment offers comprehensive benefits and growth opportunities.