Parts Counter Sales

Transteck Inc - York; York (York County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as an Inside Sales Rep where your primary focus will be on delivering exceptional customer service and driving sales for parts. This role involves engaging with customers both over the phone and in person, ensuring their needs are met while maintaining a clean and efficient workspace. You will also be responsible for ordering parts and providing quotes. This position offers a great opportunity to develop your sales skills and work within a supportive environment that values integrity and teamwork. If you're ready to take your career to the next level in a rewarding role, this is the perfect opportunity for you.

Qualifications

• High school diploma or GED required.
• Strong customer service and sales skills are essential.

Responsibilities

• Handle counter and phone sales while meeting sales goals.
• Provide excellent customer service and resolve issues.

Skills

Customer Service

Sales Skills

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Computer

Basic Office Equipment

Job description

TRANSTECK, INC.

JOB DESCRIPTION

JOB TITLE: Inside Sales Rep

JOB REPORTS TO: Parts Manager

EXEMPT OR NON-EXEMPT: Exempt

FULL-TIME OR PART-TIME: Full Time

JOB SUMMARY:

Position with primary responsibility for sales and customer service for inside Parts sales.

ESSENTIAL JOB FUNCTIONS:

• Counter/Phone Sales
• Meet sales and gross profit margin goals
• Order parts according to dealership procedures
• Maintain special order parts for service department
• Resolve customer problems and maintain excellent customer service
• Maintain a clean and safe work area
• Ongoing OEM training to stay current with parts changes
• Provide written quotes to customers as needed.

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. THE EMPLOYEE IS ALSO EXPECTED TO PERFORM SUCH OTHER DUTIES AND FUNCTIONS AS REQUIRED FROM TIME TO TIME.

QUALIFICATIONS:

High school diploma or GED

MACHINES/TOOLS/EQUIPMENT:

Computer, basic office equipment (copier, calculator, fax, etc.)

WORKING CONDITIONS:

Primarily a warehouse environment with varying temperatures

PHYSICAL REQUIREMENTS:

SITTING/STANDING/WALKING REQUIREMENTS:

• Total hours of sitting at one time - 1 hour
• Total hours of sitting in a typical workday – 3 hours
• Total hours of standing at one time – 1 hour
• Total hours of standing in a typical workday – 3 hours
• Total hours of walking at one time – 0 hours
• Total hours of walking in a typical workday – 2 hours

TALKING/HEARING/VISION REQUIREMENT:

• Talking – Person to person and on the phone
• Hearing – In person, on the phone and in a group setting
• Vision – Near and depth perception

PUSHING/PULLING/LIFTING/CARRYING REQUIREMENT:

• Inside sales persons are required to move parts by either carrying them or using a cart, forklift or hand cart.
• Typical weight is 1 pound and the maximum weight is 50 pounds
• Typical distance is 25 feet
• Frequency is 1 to 5 times in one day
• Duration of 3 minutes

OTHER ESSENTIAL JOB DUTIES:

Never Occasionally Frequently Constantly

(1-33%) (34-67%) (68-100%)

• Driving X
• Airplane Travel X
• Balancing X
• Stooping X
• Kneeling X
• Crouching X
• Crawling X
• Climbing X
• Reaching -
• Above Shoulder X
• At waist/desk level X
• Below waist level X
• Handling –
• Right hand X
• Left hand X
• Both hands X
• Fingering –
• Right hand X
• Left hand X
• Both hands X
• Feeling –
• Right hand X
• Left hand X
• Both hands X