Store Counter Sales

NAPA Auto Parts; Cockeysville (MD); On-site; Full time

Job summary

Join a leading company as a Store Counter Sales associate, where you'll assist customers with automotive parts and services. This role offers a dynamic team environment and opportunities for growth. With competitive pay starting at $17.75/hour and comprehensive benefits, you can build a rewarding career in the automotive industry.

Benefits

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase

Tuition reimbursement

Wellness programs

Qualifications

• Experience in a parts store or automotive industry preferred.
• Valid Driver’s License required.

Responsibilities

• Providing auto parts solutions to customers in person and over the phone.
• Maintaining a high-energy, customer-focused attitude.

Skills

Communication

Listening

Customer Service

Education

High School Diploma or GED

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you will be the "face of the retail store" and the go-to person for customers seeking automotive parts and advice. No need to be an expert in tearing down motors—though that’s a plus—but a background in automotive parts is preferred. This role offers opportunities whether you want to build a career as a Parts Specialist, work full or part-time, or explore other careers within our company.

What You Will Be Doing

1. Providing auto parts solutions to retail and wholesale customers in person and over the phone
2. Assisting team members with customer questions using your parts knowledge
3. Delivering outstanding customer care and interactions
4. Maintaining a high-energy, customer-focused attitude in a fast-paced environment
5. Welcoming customers and ensuring a positive shopping experience
6. Using technology such as computers, cash registers, and catalogs

This Is The Right Opportunity If You

1. Enjoy helping customers with auto parts and service questions
2. Have experience in the automotive industry or enjoy tinkering with cars and trucks
3. Are eager to learn about automotive parts
4. Seek a team environment that supports growth and career development

What You’ll Need

1. Valid Driver’s License
2. Experience in a parts store or automotive industry, or willingness to learn
3. High School Diploma or GED; technical or trade courses are a plus
4. Excellent communication skills
5. Ability to thrive in a fast-paced retail setting
6. Strong listening skills and empathy for customers

Preferred Qualifications

1. Background or passion for automotive, heavy equipment, marine, or dealership work
2. Experience with cataloging and inventory systems
3. Customer-centric mindset
4. ASE Certifications (a plus but not required)

What’s In It For You

1. Great team and brand environment
2. Competitive pay starting at $17.75/hour with potential increases
3. Health benefits, 401(k), paid time off, and additional perks
4. Opportunity for career growth within a stable, Fortune 200 company
5. Ongoing training and development

Benefits

• Health Insurance: Medical, dental, vision
• Retirement Plan: 401(k) with company match
• Paid Time Off: Vacation, personal days, holidays, sick leave
• Additional Perks: Employee stock purchase, tuition reimbursement, wellness programs

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