Parts Counter Pro | Fast-Paced Parts & Service Support

ASCO Equipment; San Antonio (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) + profit sharing

Paid holidays

Paid Training & Advancement Opportunit

ASCO Children's Education Program

Job summary

ASCO Equipment in Tulsa, OK is seeking a Parts Counter Specialist to aid customers and service technicians with parts needs, coordinating ordering/tracking and managing inventory to minimize downtime. You will assist over the phone and in person, verify machine make/model/serial numbers, and fulfill orders with accurate packing slips while maintaining inventory control.

Spanish-speaking candidates are preferred.

Qualifications

• 2+ years of experience as a parts specialist preferred.
• Ability to work in a fast paced/high volume dealership.
• Detail oriented, time management, and teamwork skills.
• Excellent customer service and communication skills.
• Proficient computer skills, and experience with G-Suite & other parts programs.
• A personal dedication to work safety and accountability.
• Spanish speaking preferred.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

Skills

Customer service

Communication skills

Time management

Teamwork

Detail oriented

Computer skills

G-Suite

Parts programs

Spanish speaking

Tools

G-Suite

Parts software

Job description

ASCO Equipment in Tulsa, OK is seeking a Parts Counter Specialist to aid customers and service technicians with parts needs, coordinating ordering/tracking and managing inventory to minimize downtime. You will assist over the phone and in person, verify machine make/model/serial numbers, and fulfill orders with accurate packing slips while maintaining inventory control.

Spanish-speaking candidates are preferred.