Parts Back Counter Associate - Ford Pro Elite

Galpin Motors; Los Angeles (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k with match

Paid vacation

Employee Vehicle Discounts

Employee Referral Bonus

Advancement opportunities

Job summary

Galpin Motors is seeking an experienced Parts Back Counter Associate to join our Ford Pro Elite Service Center in North Hills, CA, serving the Los Angeles area. You will assist technicians and service advisors with identifying and locating parts, look up parts using catalogs, and process sales transactions with a high level of accuracy.

We value enthusiasm, honesty, hard work and commitment to great customer service as essential for success in our family-owned dealership environment, with

Qualifications

• 2-5 years parts counter experience; heavy line truck experience preferred.
• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Professional work ethic and high integrity.
• Ability to work as a team and/or independently.
• Strong problem solving and follow up skills.

Responsibilities

• Assist technicians and service advisors with identifying and locating parts needed for vehicle repairs.
• Look up parts using manufacturer catalogs, electronic parts systems, and VIN information.
• Accurately look up parts using catalogs, software systems, and VINs to ensure proper fit and application.
• Process sales transactions, including invoicing, payments, and returns, with a high level of accuracy.
• Maintain organized and well-stocked inventory, including receiving, stocking, and tracking parts.
• Communicate effectively with service technicians and other departments to support workflow and minimize delays.
• Follow all company policies and procedures related to safety, cash handling, and inventory control.

Skills

Parts counter experience

Communication skills

Customer service

Teamwork

Problem solving

Independent work

Job description

Job DetailsJob Location: Ford - North Hills, CA 91343Position Type: Full TimeSalary Range: $20.00 - $27.00 HourlyJob Category: AutomotiveGalpin Motors is looking for an experienced Parts Back Counter Associate to join our growing Ford Pro Elite Service Center

This is a great opportunity to work with an industry leader and join the Galpin Family of Dealerships! Creating an excellent customer experience is a top priority. We are looking for people who are enthusiastic, honest, hard working, and committed to great customer service.

Company Overview:

Galpin opened its doors in 1946 and over the last 77 years has become the pinnacle of the Automotive industry. Galpin Motors is an automotive pioneer and credited with many industry firsts. Galpin was customizing vehicles before custom cars were a thing. Galpin was showcasing custom cars with the Barris’. In the 60’s, Galpin was winning Nascar as a 4 time West Coast Champion. The 70’s brought the birth of the custom van industry and off-road trucks at Galpin, and our innovation and technology and automobiles and design has continued until this day. Galpin Ford has been the #1 Volume Ford Dealer in the World for a record 29 consecutive years and every Galpin dealership has ranked in the top 10 nationally. We do what we do because we love it and our customers love it so it creates an enthusiasm which has made Galpin famous around the world. Galpin is the only dealership group that has starred in two television shows, Pimp My Ride and Car Kings. We have worked with the most famous automotive celebrities and have close relationships with the entire automotive industry.

Galpin’s family of brands include Ford, Lincoln, Porsche, Volkswagen, Land Rover, Jaguar, Volvo, Aston Martin, Lotus, Polestar, Mazda, Honda. Joining these brands are Galpin Auto Sports (G.A.S.), Galpin Studio Rentals, Horseless Carriage Restaurant, Boxenstopp Restaurant and Starbucks.

Galpin is family owned and operated by the Boeckmann Family, led by our President Beau Boeckmann, who is engaged and runs the day-to-day operations. Galpin’s Core Values include Integrity, A servants’ Attitude, Accountability, Continuous Improvement, Teamwork and Fun!

Some of What You’ll do:

• Assist technicians and service advisors with identifying and locating parts needed for vehicle repairs.
• Look up parts using manufacturer catalogs, electronic parts systems, and VIN information.
• Accurately look up parts using catalogs, software systems, and VINs to ensure proper fit and application
• Process sales transactions, including invoicing, payments, and returns, with a high level of accuracy
• Maintain organized and well-stocked inventory, including receiving, stocking, and tracking parts
• Communicate effectively with service technicians and other departments to support workflow and minimize delays
• Follow all company policies and procedures related to safety, cash handling, and inventory control

What we are looking for:

• 2-5 years parts counter experience; heavy line truck experience preferred
• Excellent communication skills, both written and verbally
• Excellent customer service skills
• Professional work ethic and high integrity
• Ability to work as a team and/or independently
• Strong problem solving and follow up skills

Galpin BenefitsWhy Work at Galpin Motors?

• A Family Owned and Operated
• Competitive pay plans
• Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance
• 401k eligible with match
• Paid vacation and sick time
• Employee Vehicle Purchase Discounts
• 20% off at all our Restaurant Locations
• Employee Referral Bonus Eligible
• Advancement opportunities
• Custom tailored onboarding and cross training programs

At Galpin, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.