Parts Advisor: Growth, Benefits & Team Support

Executive Volkswagen; North Haven (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career advancement

Training and development

Paid Holidays & PTO

Health benefits

Life Insurance

401K with company match

Employee discounts

Job summary

Executive Volkswagen in North Haven, CT is seeking an Experienced Automotive Parts Advisor to join our team. You will manage parts inventory, assist customers, and coordinate with service technicians to keep the repair process flowing.

This role offers career advancement, ongoing training, and comprehensive health, dental, and vision benefits, plus paid holidays, PTO, and a 401K with company match. We foster a family‑oriented environment where employees can grow and thrive.

Qualifications

• Previous parts advisor or parts counter experience is preferred.
• Understanding of basic automotive components and systems.
• Automotive dealership service experience is a plus.
• Automotive certifications are a plus.
• Must have a valid driver’s license in your state of residence.

Responsibilities

• Assist customers in identifying and purchasing the correct parts for their vehicles.
• Use electronic catalogs and software systems to locate part numbers and check availability.
• Monitor stock levels, receive shipments, and organize parts in storage areas.
• Place orders for out-of-stock parts and follow up on delivery timelines.
• Provide service technicians with the correct parts for repairs and maintenance.
• Handle returns, exchanges, and warranty claims for defective or incorrect parts.
• Maintain accurate records of parts transactions, inventory, and customer interactions.
• Coordinate with suppliers, service advisors, and other dealership departments.

Skills

Parts counter experience

Automotive components knowledge

Dealership service experience

Automotive certifications

Valid driver’s license

Job description

Executive Volkswagen in North Haven, CT is seeking an Experienced Automotive Parts Advisor to join our team. You will manage parts inventory, assist customers, and coordinate with service technicians to keep the repair process flowing.

This role offers career advancement, ongoing training, and comprehensive health, dental, and vision benefits, plus paid holidays, PTO, and a 401K with company match. We foster a family‑oriented environment where employees can grow and thrive.